Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

bookmarks don't delete using "delete bookmark" option

  • 5 trả lời
  • 1 gặp vấn đề này
  • 21 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

bookmarks don't delete after R clicking and choosing "delete bookmark"

bookmarks don't delete after R clicking and choosing "delete bookmark"

Tất cả các câu trả lời (5)

more options

hii,

mamcginn1

The places.sqlite file contains your History and Bookmarks. And it looks like it is corrupted.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox. The browser should then create a new place.sqlite and recover your bookmarks from the backup files.

Note: Your history is not backed up and will be lost. Thanks Regards -Arman

more options

Before doing the above;

If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Type https://accounts.firefox.com/settings<enter> in the address bar. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

If any errors are reported: https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional

The places.sqlite file contains your History and Bookmarks. And it looks like it is corrupted.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox. The browser should then create a new place.sqlite and recover your bookmarks from the backup files.

Note: Your history is not backed up and will be lost.

more options

So, this is what happens:

    I am able to get to the Profile Folder in Application Basics
    clicking on "open folder"   (does not say "show folder"), brings me to:

C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\v22vuliz.default-release

by clicking on profiles, I get this:

    C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles

by clicking on Firefox, I get this:

     C:\Users\Owner\AppData\Roaming\Mozilla\Firefox
    
    then, clicking on the profile folder, and trying to rename it, after I have closed Firefox, gets me an error message telling me that I cannot rename it because it is open elsewhere, this is after I have closed Firefox
more options

You did not follow the instructions I posted.

more options

You need to locate places.sqlite in the v22vuliz.default-release folder and rename/remove this places.sqlite file.

  • C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\v22vuliz.default-release

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This could be a problem with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
  • you lose the history when a new places.sqlite is created

You may have to restore an older bookmarks backup in the bookmarkbackups folder via the Bookmarks Manager (Library).

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).