Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Firefox is giving crash report after exit

  • 5 trả lời
  • 1 gặp vấn đề này
  • 14 lượt xem
  • Trả lời mới nhất được viết bởi cattledogit

more options

Firefox crashes whenever exited from my primary profile, even in Troubleshoot Mode. The most recent crash report, from Troubleshoot Mode, is [[bp-3df873e2-f302-4670-b1c2-87e140211110|https://crash-stats.mozilla.org/report/index/bp-3df873e2-f302-4670-b1c2-87e140211110]].

It doesn't crash on exit from a secondary profile.

TIA

Giải pháp được chọn

You posted the same report twice.

Basically, a Shutdown hang means something is not responding/closing properly.


Update avast! If the problem continues, disable it.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (5)

more options

bp-3df873e2-f302-4670-b1c2-87e140211110 = Uptime 97 seconds (1 minute and 37 seconds) Signature: shutdownhang | je_free | mozilla::Permission::ClonePrincipalForPermission

SafeMode = 1

MOZ_CRASH Reason (Sanitized) : Shutdown hanging at step profile-change-teardown. Something is blocking the main-thread.

Crash Reason EXCEPTION_BREAKPOINT

aswJsFlt.dll = avast!

snxhk.dll = avast!

more options

Giải pháp được chọn

You posted the same report twice.

Basically, a Shutdown hang means something is not responding/closing properly.


Update avast! If the problem continues, disable it.

more options

Thanks for the info!

I've had this problem for quite a long time, though probably not since 2018 when apparently an issue with snxhk64.dll was reported in avast's forums but not resolved: https://forum.avast.com/index.php?topic=215328.15. I'll likely just continue to put up with it.

You posted the same report twice.

Yes, I couldn't find a way to edit the OP's bad syntax.

more options

Glad to help. Safe Surfing.

You posted the same report twice.
++
Yes, I couldn't find a way to edit the OP's bad syntax.

Look at the 'header' for each post. Now look to the far right you will see 3 vertical dots. Press them to see a menu.

Được chỉnh sửa bởi FredMcD vào

more options

Yes, thanks, I checked that, but the only menu option in the OP's menu I saw there was "Quote," though I logged in.