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Extensions automatically restart

  • 3 trả lời
  • 1 gặp vấn đề này
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  • Trả lời mới nhất được viết bởi FredMcD

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Today I clicked on the Ghostery button to temporarily disable it, to see if doing that would solve a problem on a Web site. (Doing so a few days ago had solved a similar problem on another site.)

But a few seconds after clicking the button to turn it off, and the button changing from blue to gray, the button automatically changed back to blue, turning Ghostery back on again.

So I tried the other extensions. (I have just a few.)

Each one behaved exactly the same way!

What has changed? What is going on?

I'll run a virus scan, but can't think someone would bother to write malware to do something that trivial.

Thanks, Bill Mathews FF 91.0.2

Today I clicked on the Ghostery button to temporarily disable it, to see if doing that would solve a problem on a Web site. (Doing so a few days ago had solved a similar problem on another site.) But a few seconds after clicking the button to turn it off, and the button changing from blue to gray, the button automatically changed back to blue, turning Ghostery back on again. So I tried the other extensions. (I have just a few.) Each one behaved exactly the same way! What has changed? What is going on? I'll run a virus scan, but can't think someone would bother to write malware to do something that trivial. Thanks, Bill Mathews FF 91.0.2

Giải pháp được chọn

Thank you.

Restarting FF seems to have cured the problem.

I thought I'd done that last night. Perhaps FF needed a night's rest. :-)

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Tất cả các câu trả lời (3)

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Try restarting the browser.


It’s possible that there is a problem with the file(s) that store the extensions registry.

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

After, restart Firefox.

See "Corrupt extension files"

+++++++++++++++++++++++++++ You will have to approve the updating one last time.

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Giải pháp được chọn

Thank you.

Restarting FF seems to have cured the problem.

I thought I'd done that last night. Perhaps FF needed a night's rest. :-)

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As do we all.

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.