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Being updated by another instance

  • 15 trả lời
  • 1 gặp vấn đề này
  • 28 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

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I am trying to update but it just shows this all the time. I do not want to reset my browser because of all settings and stuff I would have to setup it all again I am afraid.

Đính kèm ảnh chụp màn hình

Được chỉnh sửa bởi Amay vào

Giải pháp được chọn

So, I went ahead and removed all profiles in about:profiles which I did before also but it did not work that time. I then closed all firefox processes in task manager. Rebooted my device and it seems to be working for now.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (16)

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Let’s do a full clean re-install;

Note: Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.


Download Firefox For All languages And Systems {web link}

Firefox ESR; Extended Support Release {web link}

Beta, Developer, Nightly versions https://www.mozilla.org/en-US/firefox/channel/desktop/

Install Older Version Of Firefox {web link}


Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

How to Start all Computers in Safe Mode; {web link} Free Online Encyclopedia

Hữu ích?

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I do not want to perform a clean install and then setup all over again. I will just let it be then. Maybe switch browser or something if it does not get solved on it's own in sometime.

Được chỉnh sửa bởi Amay vào

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Amay said

I do not want to perform a clean install and then setup all over again.

FredMcD said

Note: . . . . If you remove the Firefox folder, the user profiles would not be affected.

My instructions, while long, only take a few minutes.

Hữu ích?

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I think firefox is updating itself but on the update checker it is not getting updated. The last update is of 30 as it shows in the troubleshooting panel but it still shows RESTART TO APPLY UPDATE which does not work. Maybe it is just stuck?

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Did you do the clean reinstall?

Hữu ích?

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Hi Amay, Don't worry, your user data will be kept intact. ☺️

I would also try the solutions in the following article: How to fix the Update Failed error message when updating Firefox

Is there any reason why you're using Nightly? Firefox Nightly is for developers and testers.

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Note that this usually means that you have multiple Firefox windows open, each with their own profile. Only the first instance you open is able to update the browser. Other instances show that message if you open "Help -> About Nightly"

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I only have one profile in my nightly and below are some screenshots that says the Firefox is actually updated but the update dialog does not show it. Does it mean that Firefox itself is getting updated but it is just the updating panel which is having this bug?

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Nevermind anymore. I have moved on to dev version.

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This is happening again even after a clean install.

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Let’s do a full clean re-install;

Note: Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.


Download Firefox For All languages And Systems {web link}

Firefox ESR; Extended Support Release {web link}

Beta, Developer, Nightly versions https://www.mozilla.org/en-US/firefox/channel/desktop/

Install Older Version Of Firefox {web link}


Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

How to Start all Computers in Safe Mode; {web link} Free Online Encyclopedia

Hữu ích?

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I did that but after 3 days it again started to do this.

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Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.

If the data is too big, do not worry. It's the top part we need to look at.

This will show us your system details. No Personal Information Is Collected.

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Application Basics


Name: Firefox Version: 93.0b3 Build ID: 20210909185859 Distribution ID: Update Channel: aurora User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0 OS: Windows_NT 10.0 22000 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 0/1 Disabled by default Remote Processes: 6 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false

Crash Reports for the Last 3 Days


Firefox Developer Edition Features


Name: DoH Roll-Out Version: 2.0.0 ID: doh-rollout@mozilla.org

Name: Firefox Screenshots Version: 39.0.1 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0.1 ID: formautofill@mozilla.org

Name: Picture-In-Picture Version: 1.0.0 ID: pictureinpicture@mozilla.org

Name: Web Compatibility Interventions Version: 26.0.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.4.2 ID: webcompat-reporter@mozilla.org

Remote Features


Remote Processes


Type: Web Content Count: 1 / 8

Type: Privileged About Count: 1

Type: Extension Count: 1

Type: Preallocated Count: 1

Type: GPU Count: 1

Type: Socket Count: 1

Add-ons


Name: Bing Type: extension Version: 1.3 Enabled: true ID: bing@search.mozilla.org

Name: Chambers (UK) Type: extension Version: 1.0 Enabled: true ID: chambers-en-GB@search.mozilla.org

Name: Dark Reader Type: extension Version: 4.9.34 Enabled: true ID: addon@darkreader.org

Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org

Name: eBay Type: extension Version: 1.3 Enabled: true ID: ebay@search.mozilla.org

Name: Google Type: extension Version: 1.1 Enabled: true ID: google@search.mozilla.org

Name: uBlock Origin Type: extension Version: 1.37.2 Enabled: true ID: uBlock0@raymondhill.net

Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org

Security Software


Type: Microsoft Defender Antivirus

Type:

Type:

Graphics


Được chỉnh sửa bởi Amay vào

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Giải pháp được chọn

So, I went ahead and removed all profiles in about:profiles which I did before also but it did not work that time. I then closed all firefox processes in task manager. Rebooted my device and it seems to be working for now.

Hữu ích?

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That was very good work. Well Done. Here's hoping.

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