configuration wiped out
Well this was a *shocking* disappointment.
After 18 months without broadband I tried to update my Linux Mint system.
Including Firefox which I've used forever.
And when I launch Firefox the first time I find it is almost unrecognizable and my previous configuration has been completely obliterated: no preferences, no add-ons, no extensions, my history is gone and all of my several thousand bookmarks; the screen looks like a bad parody of Chrome (another toy I avoid). I see a fleeting and unintelligible message having something to do with Sync, about which I could care less and have no use for. But, drowning, I grasp at any faint hope... except I can't get into their marvelous Sync service. One of your myriad, useless help pages refers to some circly link icon which is nowhere on my screen. So I stumble around trying to find a way into this sign-up and wind up in a perfect catch-22 -- the login requires an email address for an account I don't have and so rejects it because I don't have the account for which I'm trying to sign up . I finally found my way in through these forums but still don't know what I've signed up for and if it's any help.
So they have me completely buggered. Are they really going to make me start all over again?
Slightly Irked
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You ran Firefox's internal updater, or your package manager updated Firefox, or you downloaded and ran a Firefox installer, or you updated Linux Mint and that installed a new Firefox?
In the first three cases, were there any messages about creating a new profile? Please take a look here:
Profile Manager Page
Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.
This page should list at least one profile and could list many. (Each profile has two folders and one or more buttons. Do not use any Remove buttons!)
The profile that Firefox is currently using will have this:
This is the profile in use and it cannot be deleted.
Do you have any other profile listed on this page? If so, you can check whether it is the one you were using recently by clicking its Launch profile in new browser button.
If it isn't what you want, simply close that new window.
If it IS what you want, back on the about:profiles page, click the Set as default profile button for that profile so Firefox uses it automatically at the next startup.
Anything there?
You also can directly check the location used for profiles in your home directory.
Firefox uses two locations for the Firefox profile folder. One location for your personal data (e.g. bookmarks) and another location for temporary files like the disk cache, both in a hihden location.
Location used for the main profile that keeps your personal data (Root Directory on about:profiles).
- ~/.mozilla/firefox/
Location used for the disk cache and other temporary files (Local Directory on about:profiles).
- ~/.cache/mozilla/firefox/
- https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
- https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update
Firefox 67 and newer use a dedicated profile for each Firefox installation and lock this profile to prevent other Firefox installations from using this profile.