
Firefox crashes after using up 22GB of memory on my Win 7 (64) PC
Firefox has crashed my Win 7 (64) Ultimate by maxing out my 22GB RAM for a few weeks now; Chrome has zero issues. What is the excuse? There is no reason why open tabs in the background should be consuming resources, especially even after closing them, yet the Firefox browser is a memory hog beyond reasonable explanations. My RAM is working properly, and I have virtual memory as well which apparently makes no difference in this issue.
The suspicion is growing, that Ffox is doing something but I can't figure out what. When I had only 8GB RAM in the same PC the issue never came up, so I would appreciate it if posters not working in IT would refrain from adding foolish comments, like this is normal, expected, etc. If I were using high end photo editing software at the same time as audio engineering editing, I could expect this to be an issue. Running a browser to view online info should require a fraction of that kind of memory. What gives? Past postings indicate this is not a new issue, yet responses show little real info of merit in addressing what appears to be a pervasive problem.
Tất cả các câu trả lời (1)
- Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
- Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.