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Firefox won't allow me to download Facebook, how do I solve this problem?

Tất cả các câu trả lời (14)

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Seburo, why are you closing my question without it getting an answer?

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Hi

Those were duplicate questions of this one that we will try to help you with.

What happens when you try to view Facebook in Firefox?

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No, it didn't solve my problem.

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Still waiting for an answer to my question, Firefox won't allow me to download Facebook, what do I do?

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Hi

Please appreciate that we are volunteer contributors doing our best to help.

What happens when you try to open the Facebook webpage? Is there any error message?

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The error message says, Secure connection failed and Firefox did not connect.

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Is there an advanced button available on the error page that shows more detail ? Is it possible to inspect the certificate ?

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There is no other button that gives any more information and it isn't possible to inspect the certificate.

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Do you have any antivirus or firewall that could be blocking your access? Please try to connect to facebook using its IP address:

http://31.13.72.36 OR https://31.13.72.36

are you able to connect that way?

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Do you have any antivirus or firewall that might be blocking your connection to facebook?

Please try connectiong to facebook's IP address instead: http://31.13.72.36 OR https://31.13.72.36

Does it work this way for you?

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I don't know what might be blocking the connection. I can't try to connect to Facebook's IP address.

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Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

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How do I reboot the computer. I have been trying to solve the computer's issues for hours and I can't find how to get back to Facebook.