Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

firefox version 90.0.2

  • 7 trả lời
  • 2 gặp vấn đề này
  • 51 lượt xem
  • Trả lời mới nhất được viết bởi sulbert

more options

Ever since version 90.0.1, now using 90.0.2, the mouse has become very sluggish/jerky, even in settings pages. I have no extensions or addons installed and am using the system theme. Troubleshoot mode works fine and refreshing firefox does not help. This is on Windows 7 Ultimate.

Thanks, Steve

Tất cả các câu trả lời (7)

more options

sulbert said

Troubleshoot mode works fine

Are you saying the problem is gone?


Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes), any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem. If the problem goes away, that tells us one thing. If it does not, that tells us something else.

more options
more options

The new profile did not fix the problem. Is there a way to keep firefox in troubleshoot mode until fixed?

Thanks, Steve

more options

I called for more help.

Make sure all software, including the mouse, is up to date.

more options

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.,) and then perform these steps:

  1. Click the menu button Fx57Menu and select Options (Windows) or Preferences (Mac, Linux).
  2. Select the General panel.
  3. Under Performance, uncheck Use recommended performance settings. Additional settings will be displayed.
  4. Uncheck Use hardware acceleration when available.
  5. Close Firefox completely and then restart Firefox to see if the problem persists.

Did this fix your problems? Please report back to us!

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

Thank you.

more options

This did not fix the problem.

Thanks, Steve

more options

I have been using troubleshoot mode since I can't fix the problem, however now that version 92.0.0 is installed, troubleshoot mode no longer fixes the problem. What has changed in troubleshoot mode for version 92?

Thanks, Steve