Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Videos

  • 3 trả lời
  • 1 gặp vấn đề này
  • 18 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

While browsing Flipboard, when I click on embedded news videos, they will not play.

Giải pháp được chọn

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (3)

more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Please provide a public link (no password) that we can check out. No Personal Information Please !

more options

Here is an example. I'm currently browsing Flipboard and I clicked on a link https://flipboard.com/article/tussle-involving-columbus-police-officer-goes-viral/a-DM8XjQ9lQii2lZpzE7HBAQ%3Aa%3A2519641474-1108b90d50%2Fflipboard.com

When the link opens a new tab in Firefox, the video does not load. It's just blank with a thumbnail of other clips on the side and print below where the video would have appeared

Hope this helps you to determine why this happens.

more options

Giải pháp được chọn

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.