Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Lost all my firefox book marks.

  • 2 trả lời
  • 1 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

I really hope someone can help. I'm on a macbook Air and kept getting a Widevine cdm plugin crash error message coming up. Some help online said I should move my profile folder onto my desktop and this would solve the problem. I did this and now upon opening firefox browser all my bookmarks have gone and I seem to have a new firefox browser as is never used. I have no gone back into 'About Profiles' and have two directories 'local' and 'root' listed. I have no idea how to restore my old firefox browser and bookmarks. Help!

Đính kèm ảnh chụp màn hình

Tất cả các câu trả lời (2)

more options

Hmm, I don't know who would suggest moving your profile folder yourself. Firefox loses track of it in that case.

You could try copying some files from your old profile folder on your desktop and pasting them into the "Root Directory" for your current profile (replacing the new empty files). It's easiest to arrange two Finder windows side by side when doing this; to avoid errors, as a "left to right" person, I suggest putting your old profile (source) on the left side and the new profile (destination) on the right.


The simplest method is to find the bookmarkbackups folder in both the source and destination profiles. Copy a few recent files from the source to the destination. The creation dates are coded into the file names.

After the transfer, try using the Restore feature in Firefox: Restore bookmarks from backup or move them to another computer.

Other Settings/Data

Other data isn't as easily moved, and you would need to quit Firefox to avoid files being locked/overwritten. See this article for more info: Recovering important data from an old profile.

Hữu ích?

more options

If you use the Time Machine or other backup then try to restore file(s) from this backup.

Location used for the main profile that keeps your personal data (Root Directory on about:profiles).

  • ~/Library/Application Support/Firefox/Profiles/<profile>

In Mac OS X v10.7 and later, the "~/Library" folder in the Home directory is a hidden folder.

See also:

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.