On Aug 14th 11 PM ET/Aug 15th 03:00 UTC, due to scheduled Firefox Account server maintenance, users may not be able to sign in or create a new subscription. This is expected to last approximately 30 minutes. Status updates can be found at https://status.vpn.mozilla.org or https://status.relay.firefox.com.

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Can't sign in to newly downloaded version

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Good Evening,

I just downloaded Firefox onto my new computer. I went to sign-in and it keeps telling me that I have an incorrect password. It is the correct password because I used it to login here. I uninstalled it and reinstalled it on the new computer with no joy. What should I do? Also, I can login and out just fine with my old computer.

Thanks,

Leish

Good Evening, I just downloaded Firefox onto my new computer. I went to sign-in and it keeps telling me that I have an incorrect password. It is the correct password because I used it to login here. I uninstalled it and reinstalled it on the new computer with no joy. What should I do? Also, I can login and out just fine with my old computer. Thanks, Leish

Giải pháp được chọn

hmm? are you speaking of the FireFox account used for syncing?

if so, try logging out of it from the old computer. then try the new one again.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (3)

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Giải pháp được chọn

hmm? are you speaking of the FireFox account used for syncing?

if so, try logging out of it from the old computer. then try the new one again.

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I signed off all of my accounts and it worked. Then I signed back in and worked normally. So, strange but it worked. Thanks...

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you're welcome!