Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

bookmarks disappeared

  • 5 trả lời
  • 1 gặp vấn đề này
  • Trả lời mới nhất được viết bởi timo16

more options

hello. I had a lot of bookmarks and used them often. reinstalled the system, installed firefox and logged into the account. pressed sync but no bookmarks appeared. help me please

Tất cả các câu trả lời (5)

more options

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

Hữu ích?

more options

I had no firefox on my phone. firefox was installed on my computer. I pressed sync. after that I reinstalled the OS on computer and downloaded the firefox again. logged into my account firefox. after synchronization bookmarks did not appear ((((

Hữu ích?

more options

Did you wait long enough to let the initial first Sync to finish properly as it can take considerably time for uploading all data ?

Hữu ích?

more options

I have been waiting for a very long time. bookmarks did not appear. nothing helps. can you help me recover them ??!? there everything is very necessary for me. bookmarks and passwords. all my life!!

Hữu ích?

more options

It was similar for me, so save your bookmarks in other places too. But maybe you should have a look at this page https://support.mozilla.org/de/questions/1314007 Maybe it can help.

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.