Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

On Screen Keyboard will not open, Surface Pro 7

  • 5 trả lời
  • 6 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi Madmitch

more options

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a few hours and has not worked since. I fiddled with the settings on both Firefox and my surface, though nothing has changed. Un/re-installing did not help, thought it could reset something. Any fixes or advice would be greatly appreciated.

For clarification, the Accessibility Menu on-screen keyboard does work, but the tablet-specific larger keyboard does not function. It does open and type in other applications.

Tất cả các câu trả lời (5)

more options

I haven't looked at this issue for a long time, but back in the day, we would suggest changing the following setting to see whether it makes any difference:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box in the page, type or paste osk and pause while the list is filtered to the on-screen keyboard preferences

(3) Double-click the ui.osk.detect_physical_keyboard preference to switch the value from true to false -- this should prevent Firefox from turning the OSK off when it thinks a keyboard is attached

Does that make any difference?


Last June, numerous Surface users reported problems with the keyboard opening and then immediately closing. Most of those threads weren't solved, but one user said the following resolved it:

(1) Go into

Windows Settings -> Typing -> Touch Keyboard

(2) Turn this setting off and then back on

'Show the Touch Keyboard when not in tablet mode ..."

Seems random, but...

Hữu ích?

more options

jscher2000 said

I haven't looked at this issue for a long time, but back in the day, we would suggest changing the following setting to see whether it makes any difference: (1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk. (2) In the search box in the page, type or paste osk and pause while the list is filtered to the on-screen keyboard preferences (3) Double-click the ui.osk.detect_physical_keyboard preference to switch the value from true to false -- this should prevent Firefox from turning the OSK off when it thinks a keyboard is attached Does that make any difference?

Last June, numerous Surface users reported problems with the keyboard opening and then immediately closing. Most of those threads weren't solved, but one user said the following resolved it:

(1) Go into

Windows Settings -> Typing -> Touch Keyboard

(2) Turn this setting off and then back on

'Show the Touch Keyboard when not in tablet mode ..."

Seems random, but...

Thank you, the about:config helped for a few minutes! It went back to self closing after a bit, messing with the Windows settings didn't change results. I'm not sure what's causing it to only work for a short period of time though

Được chỉnh sửa bởi Big Daddy vào

Hữu ích?

more options

Sadly, I'm running the May 2020 update (Professional 64bit) on a surface book 2, and none of these helped, Not even for a bit sadly. It works fine with a keyboard, but when in tablet mode, and detached, both criteria have to be met, the touch keyboard still pops up and down, yet never stays, this is a big issue and I hope that maybe there will be some sort of fix or solution. I also want to say I'm running Firefox Release Channel v86.0.1

Được chỉnh sửa bởi Jumbleton vào

Hữu ích?

more options

I have this problem with a Dell Latitude 5290 tablet - but only with Firefox. Using Edge the touchkeyboard stays open, in Firefox it pops open and then closes again before it can be used.

Hữu ích?

more options

Having the same problem on my surface pro three. The OSK config change and the windows setting toggle doesnt work for me. This is a bit of a game changer Ive come back to Firefox hoping this issue had been fixed but sadley not.

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.