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Lost important bookmarks and passwords for job

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  • Trả lời mới nhất được viết bởi FredMcD

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If it is possible please recover them. I need the bookmarks to see my paychecks.

Giải pháp được chọn

Trey Brewster said

If it is possible please recover them. I need the bookmarks to see my paychecks.

I thank you for your solution but I found a work around by accessing my old macbook and just syncing it and that took care of the problem with the bookmarks and passwords. I found this solution out after I had already submitted the ticket but had not heard a reply yet. Again thank you for your time.

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You lost only some bookmarks? How were they stored?


If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

If any errors are reported, check this link: https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional

The places.sqlite file contains your History and Bookmarks. And it looks like it is corrupted.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox. The browser should then create a new place.sqlite and recover your bookmarks from the backup files.

Note: Your history is not backed up and will be lost.

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Giải pháp được chọn

Trey Brewster said

If it is possible please recover them. I need the bookmarks to see my paychecks.

I thank you for your solution but I found a work around by accessing my old macbook and just syncing it and that took care of the problem with the bookmarks and passwords. I found this solution out after I had already submitted the ticket but had not heard a reply yet. Again thank you for your time.

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Glad to help. Safe Surfing.

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