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My website is live, but Firefox won't show it

  • 6 trả lời
  • 1 gặp vấn đề này
  • 38 lượt xem
  • Trả lời mới nhất được viết bởi StopTheInsanity

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My website, www.bluecollaru.com www.bluecollaru.com has been verified live in MS Edge, and by GoDaddy And it's verified it's live on Chrome for Android and by isitdownrightnow.com

This happened just last night. If I type the URL directly into the Firefox address bar I get this message "Hmm. We’re having trouble finding that site. We can’t connect to the server at www.bluecollaru.com."

I have cleared cache, cookies, history, cleared the Managed WP site cache, had GoDaddy clear the global cache, I've rebooted router and WiFi, I have disabled all plugins, allowed cookies (although my site doesn't use cookies) I get the same error in Private Mode.

I can do a Google search and the site comes up - I click on the name and it works just fine.

Anything I haven't done?

Giải pháp được chọn

@cor-el,

Thank you and I apologize - you got me to thinking about the www part not being in the address.

It turns out that there wasn't a CNAME record for www in my DNS manager.

Easy to fix, and it works.

Sometimes it's the simplest thing.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (6)

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Omit the www. prefix and try this URL:

Hữu ích?

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Thanks, but that's not the issue. Same results.

Hữu ích?

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What DNS service do you use ?

The DNS Lookup service on the about:networking page resolves bluecollaru.com to this IP: 192.124.249.67

Hữu ích?

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@cor-el, that up resolves to a sucuri firewall. I need to look at that.

The DNS 'A' record is also that IP address. I'm not sure how that works, but I'll look into it.

According to my GoDaddy account the site is using

default nameservers ns01.domaincontrol.com

I'll update this thread in the morning with any results.

Thanks for asking the question and helping out.

If you have any other thoughts is be open to them.

Hữu ích?

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Yeah nothing in dns about www.bluecollaru.com

Hữu ích?

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Giải pháp được chọn

@cor-el,

Thank you and I apologize - you got me to thinking about the www part not being in the address.

It turns out that there wasn't a CNAME record for www in my DNS manager.

Easy to fix, and it works.

Sometimes it's the simplest thing.

Hữu ích?

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