Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

2 Tier Authentication

  • 3 trả lời
  • 1 gặp vấn đề này
  • 7 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

Hello, A couple weeks ago my Quickbooks Online software began requiring 2 tier authentication. This feature is disabled within the software settings and does not happen when using a Macbook. According to Quickbooks this issue is due to the browser (Firefox). I didn't change any setting prior to this issue. I did however reset to the default settings but the problem is not resolved. I've searched the Firefox settings for a solution but was unsuccessful. Can anyone help?

Thanks, Kathy

Tất cả các câu trả lời (3)

more options

Hi Kathy, there is no specific Firefox feature for 2FA/MFA. Websites can require extra authentication if that is part of their security protocol, but I don't know why the site would treat different browsers or different operating systems differently.

One thing: after you complete 2FA/MFA, the site will set a cookie so that you don't have to do it again in the same browser. If the cookie is cleared, then you'll need to pass the challenge again.

Hữu ích?

more options

Hi jscher2000, Thanks for the quick reply. I thought about the cookie issue, I have this website set to allow cookies. Couple confusing things, every log-in has a different login address and this wasn't a problem until a couple weeks ago. Anymore thoughts?

Thanks Again, Kathy

Hữu ích?

more options

If there are sub level domains involved then best is to create the exception for the top level domain. I.e. https://mozilla.org includes https://support.mozilla.org


In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Cookies
  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • clearing "Cookies" will remove all selected cookies including cookies with an allow exception you may want to keep

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.