Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Restore Bookmars after Refresh Firefox

  • 2 trả lời
  • 1 gặp vấn đề này
  • 6 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

I follow the recommendation to refresh firefox, but didn't know that my bookmars will be erased as well, as i bookmark important things to me. I've tried to restore bookmark in the library but it doesn't work, it said "unable to restore it" Please help!

I follow the recommendation to refresh firefox, but didn't know that my bookmars will be erased as well, as i bookmark important things to me. I've tried to restore bookmark in the library but it doesn't work, it said "unable to restore it" Please help!

Tất cả các câu trả lời (2)

more options

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

more options

"unable to restore it" can mean two things, either the backup you try to restore can be corrupted or or places.sqlite. For test the former you can try to restore an older backup.

For the latter:

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.