Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

web shortcuts don't always open

  • 1 trả lời
  • 1 gặp vấn đề này
  • 7 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

Over the last few months I have been having problems getting web shortcuts on my desktop to open consistently. Sometimes they will open but other times the will not with just a blank page. If I close it and then click on the shortcut again, it will open…sometimes. Other times, I have to open then close then open then close then open again before the shortcut will open properly. Not ideal. I disabled all add ons and plugins but that didn’t help. I opened FF in SafeMode but that doesn’t help. I cleared Cache, cookies and history but that didn’t help. I re-installed FireFox but that didn’t help. I switched browsers to Chrome and the shortcuts open every time. I just noticed that if I leave a copy of FF open and minimized, then when I click on a web shortcut, it will open without issues. I run Windows 10 pro ver 2004. As of now, I am using Chrome as my default browser, but would rather be using FF. Any ideas what the problem is and how to fix it?

Over the last few months I have been having problems getting web shortcuts on my desktop to open consistently. Sometimes they will open but other times the will not with just a blank page. If I close it and then click on the shortcut again, it will open…sometimes. Other times, I have to open then close then open then close then open again before the shortcut will open properly. Not ideal. I disabled all add ons and plugins but that didn’t help. I opened FF in SafeMode but that doesn’t help. I cleared Cache, cookies and history but that didn’t help. I re-installed FireFox but that didn’t help. I switched browsers to Chrome and the shortcuts open every time. I just noticed that if I leave a copy of FF open and minimized, then when I click on a web shortcut, it will open without issues. I run Windows 10 pro ver 2004. As of now, I am using Chrome as my default browser, but would rather be using FF. Any ideas what the problem is and how to fix it?

Tất cả các câu trả lời (1)

more options

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar.