In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

I'm so sorry I wasn't able to do as you suggest because when i typed in about crashes in the address bar it brought up lots of websites on car crashes.

In the address bar, type about:crashes<enter>.

You forgot the Semicolon.

Thank you Fred - you are very patient - I would like to claim my advanced years (75) as an excuse but I'm afraid I have always been pretty stupid with computers - they terrify me when they go wrong!

Report ID Date Submitted bp-c5636947-21ad-4142-a76c-0682c0200908 08/09/2020, 19:02 View bp-9cdeafbe-f893-48f0-9a40-44b530200908 08/09/2020, 19:02 View bp-9b4f197d-af9e-43bd-8a1f-9b99a0200908 08/09/2020, 19:02 View bp-02fc69f6-0b24-4110-b8fd-a48dc0200908 08/09/2020, 19:02 View bp-9b8f4e60-ec31-4249-b6ec-a42290200908 08/09/2020, 19:02 View bp-cb5404a4-c100-4982-adc3-e2a3c0200908 08/09/2020, 19:02 View bp-d9e1767b-9fa4-4a54-b059-85c240200908 08/09/2020, 19:02 View bp-1cc50f56-57ce-44e3-b08f-d62dd0200908 08/09/2020, 19:02 View bp-9708e789-4e55-49ef-af64-c79980200908 08/09/2020, 19:02 View bp-3233ea7e-f927-4187-a5a9-120840200908 08/09/2020, 19:02 View bp-4188218a-fdd7-444d-826a-19e6f0200908 08/09/2020, 19:02 View bp-65f0bdc5-8faf-4c69-9ca4-97db10200908 08/09/2020, 19:02 View bp-aa919b73-941b-4033-b8b5-33e4e0200908 08/09/2020, 19:02 View bp-b0301d61-372d-4cca-8719-de7640200908 08/09/2020, 19:02 View bp-9ffb95a7-a705-4847-9677-a7ed40200908 08/09/2020, 19:02 View bp-c12dc26f-e2b2-4b09-93f7-29bc10200908 08/09/2020, 19:02 View bp-e344a798-e9d4-48a9-981b-edf3d0200908 08/09/2020, 19:02 View bp-f93aae5c-f38e-42e2-9a18-c6c7f0200908 08/09/2020, 19:02 View bp-3894406d-a2aa-4dc6-8b2f-2ab720200908 08/09/2020, 08:22 View bp-79f29837-46cc-40fd-bcfa-c26c10200906 06/09/2020, 17:25 View bp-aaaffd42-1096-4669-968e-2bd770200906 06/09/2020, 17:06

I did as you asked and forwarded the crash reports (see above) but I have not heard back from you. Realising how extremely busy you must be I have waited but I am still unable to post anything on my wordpress website. I would be most grateful for your help in resolving this problem.

Sorry. That post was delayed because of security issues.

Sun, 06 Sep 2020 16:06:05 GMT bp-aaaffd42-1096-4669-968e-2bd770200906 Sun, 06 Sep 2020 15:49:38 GMT bp-e344a798-e9d4-48a9-981b-edf3d0200908

Signature: OOM | large | NS_ABORT_OOM | mozilla::ContentEventHandler::GenerateFlatTextContent

MOZ_CRASH Reason (Sanitized) : MOZ_CRASH(OOM)

Crash Reason EXCEPTION_BREAKPOINT

IPSEng32.dll = Symantec Intrusion Detection

Make sure all software is up to date.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down

MemTest LAST UPDATED : 12/04/2020 Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.

Do you let Windows handle the page file or did you set a fixed size ? If you use a fixed size for the page file then try the former and let Windows handle the page file.