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Can't access apple websites which require a login

  • 3 trả lời
  • 1 gặp vấn đề này
  • 29 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

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Whenever I try to access websites from apple which require a AppleID login like "icloud.com", "appstoreconnect.apple.com" or "developer.apple.com", the websites will be eternally stuck at the loading spinning animation. Here is stacktrace I found in the console: Uncaught TypeError: can't access property "startTime", d[(d.length - 1)] is undefined

   l https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:23
   _ https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:23
   Rt https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:405
   <anonymous> https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:405
   l https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:1
   <anonymous> https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:391
   l https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:1
   t https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:1
   r https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:1
   <anonymous> https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:391

app.js:23:7064

   l https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:23
   _ https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:23
   Rt https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:405
   <anonym> https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:405
   l https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:1
   <anonym> https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:391
   l https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:1
   t https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:1
   r https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:1
   <anonym> https://appleid.cdn-apple.com/appleauth/static/jsj/N143482311/widget/auth/app.js:391

Giải pháp được chọn

I was able to fix the issue. It was caused by the config option "privacy.resistFingerprinting". Maybe the developer could try to fix this bug which would be really great. I would love to still resist fingerprinting and be able to use these apple services.

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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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Giải pháp được chọn

I was able to fix the issue. It was caused by the config option "privacy.resistFingerprinting". Maybe the developer could try to fix this bug which would be really great. I would love to still resist fingerprinting and be able to use these apple services.

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That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.