Tìm kiếm hỗ trợ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot access firefox on IMAC. Tried to bin it and download a fresh version. Keep getting "A copy of Firefox is already open. Only one copy of Firefox can be open at a time". But cannot find this Appreciate help

  • 2 trả lời
  • 1 gặp vấn đề này
  • 4 lượt xem
  • Trả lời mới nhất được viết bởi juliegelman

more options

I am not a tech person so cannot understand geek language :( I am not sure if post upgrade of I did something wrong but cannot get Firefox to load at all. Keep getting the message "A copy of Firefox is already open. Only one copy of Firefox can be open at a time". I have found it in my Applications and binned it and emptied bin. Then downloaded on Safari a fresh version but still get error message. This is not happening on my MacBook Air. Appreciate any help to restore it m thanks

Giải pháp được chọn

I'm going to suggest something a little bit geeky. Mac has a panel called Activity Monitor that you can use to discover running programs/processes that aren't apparent on the screen/dock. So in theory you could use that to "terminate" Firefox to get a fresh start. As a Windows person, I confess I've never tried Activity Monitor myself, but here's an Apple article:

https://support.apple.com/guide/activity-monitor/welcome/mac

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (2)

more options

Giải pháp được chọn

I'm going to suggest something a little bit geeky. Mac has a panel called Activity Monitor that you can use to discover running programs/processes that aren't apparent on the screen/dock. So in theory you could use that to "terminate" Firefox to get a fresh start. As a Windows person, I confess I've never tried Activity Monitor myself, but here's an Apple article:

https://support.apple.com/guide/activity-monitor/welcome/mac

Hữu ích?

more options

Many thanks jscher - I pressed on the link you gave me and it took me into a firefox tag so it seems that I am back in that - will leave alone until it happens again - huge thanks

Hữu ích?

Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.