Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Top Sites and Highlights still not working

  • 6 trả lời
  • 3 gặp vấn đề này
  • 107 lượt xem
  • Trả lời mới nhất được viết bởi brady

more options

Top sites, highlights not populating after attempting all the suggested fixes. Antivirus disabled and checked, no change. Refreshed Firefox, cleared out cache. I'm out of options. I have only empty tiles on the home screen. Pocket tiles does populate.

Top sites, highlights not populating after attempting all the suggested fixes. Antivirus disabled and checked, no change. Refreshed Firefox, cleared out cache. I'm out of options. I have only empty tiles on the home screen. Pocket tiles does populate.

Giải pháp được chọn

Hello   Mary,

It looks like you found the solution in this thread :

https://support.mozilla.org/en-US/questions/1282646

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (6)

more options

Giải pháp được chọn

Hello   Mary,

It looks like you found the solution in this thread :

https://support.mozilla.org/en-US/questions/1282646

more options

Yes, and thank you for looking into it. I've been trying to fix it since update 79. If I would have taken the simple route and read further down in the Support section on Mozilla instead of just browsing, I would have found the answer much sooner. Lesson learned. I have my history, top sites, and highlights available now thanks to the community. Thanks to all the people who tirelessly work to make a better product through community. I'm certainly not a computer geek and I often say that I know enough not to make a mess of things for someone else to fix. Thanks Mozilla community contributors!

more options

Thank you Mary, for your very kind words  !

('wish everybody was as nice as you .... )

I sure am glad that you've got everything back to normal;   well done !

more options

OK I had similar issue but I may have found alternative solution to removing places.sqlite database suggested in https://support.mozilla.org/en-US/questions/1282646

Top sites are synced by clearing the startup cache under about:support page. After Firefox is restarted, all tiles are sync.

Tried this on 2 sync devices with success

more options

Why did my Top Sites get deleted ? Simple question...

more options

No, really WTF ?