Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Audio doesn't work on Firefox

  • 3 trả lời
  • 1 gặp vấn đề này
  • 6 lượt xem
  • Trả lời mới nhất được viết bởi leslie.siebert

more options

I got a new computer recently, and the audio doesn't work on Firefox. Videos play normally, there's just no sound. I initially thought it was the computer, but when I tried on another browser, the audio worked fine. After searching for answers, I downloaded Adobe Flash and made sure it was listed in my Add-ons, but still no sound.

Help?!

I got a new computer recently, and the audio doesn't work on Firefox. Videos play normally, there's just no sound. I initially thought it was the computer, but when I tried on another browser, the audio worked fine. After searching for answers, I downloaded Adobe Flash and made sure it was listed in my Add-ons, but still no sound. Help?!

Giải pháp được chọn

For anyone else with this issue, the Volume Mixer on my computer had Firefox on mute. Here's directions! https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-sounds

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (3)

more options

I tried all the suggestions on this page: https://support.mozilla.org/en-US/questions/1200717, unchecking "Use hardware acceleration," making sure my drivers were updated, and Refreshed Firefox. Still no audio on any website on Firefox.

more options

Does this also affect audio (mp3) files you play with the HTML5 media player ?

Are there media (audio) related messages in the Web console or Browser Console ?

more options

Giải pháp được chọn

For anyone else with this issue, the Volume Mixer on my computer had Firefox on mute. Here's directions! https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-sounds