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After Firefox update, when opening an ebay item from the search list all photos & text go to the left side, layout not normal

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  • Trả lời mới nhất được viết bởi Ian

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A day ago I did the Firefox update to 75.0. Since then I have had trouble viewing ebay items. After you do a ebay search a list of items show up. When you open an item from a search list, you get a photo of the item usually on the left side and a description below the photo item. However, below and after the description everything including other seller photos and text are on the left side of the page. Normally they are across the page from the left side to right side. But now the layout is all on the left side. Everything is against the left side only and very hard to read. For many years I have never run into this problem before. I signed off and restarted Ebay with same problem. Looked at my son's computer and the ebay layout looked correct like like mine use to. I also opened up my google chrome browser and signed onto ebay. The ebay photos and text were correctly located on the page. So it appears that the recent update to firefox will not display the correct layout format in ebay. Can I download to the previous version of firefox? I 'm using latest Firefox browser 75.0 and running Windows 10. I attached a screen shot photo.

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Hi, could you try clearing cache and eBay cookies as follows:

(1) Clear Firefox's Cache

See: How to clear the Firefox cache

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, click the lock icon at the left end of the address bar. After a moment, a "Clear Cookies and Site Data" button should appear at the bottom. Go ahead and click that.

In the dialog that opens, you will see one or more matches to the current address so you can remove the site's cookies individually without affecting other sites.

Then try reloading the page. Does that help?

- - - -

If the problem continues, can you access the layout instructions style sheets pulled from a different server:

https://ir.ebaystatic.com/rs/v/4ups3vxocu2mherdhxh5b2kdxml.css

The expected page is a wall of text starting with html,body,div,span,object,iframe

Does it load, or is there an error?

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Tất cả các câu trả lời (10)

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Had the same issue on 79 ff. went back to 78. the issue is gone. Guys! you need to be as you were before. We love firefox. Please keep it that way.

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It is possible that Enhanced Tracking Protection is blocking essential CSS files in Firefox 79.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for messages about blocked content.

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I have a very similar problem with ebay loading after upgrading FF to 79.0 It went away when I changed my Enhanced Tracking Protection from "Strict" to "Standard". Before I changed it, clicking on the blue shield in the URL bar, informed me that ebaystatic.com and ebayimg.com were being blocked.

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I'm using Firefox Version 80.0 and had to disable enhanced tracking protection on eBay site to get eBay to display properly. I left enhanced tracking protection on for other sites and have not had any problems with other sites. To disable enhanced tracking on eBay site only open eBay page and click on shield icon far left side of address bar and turn off tracking. I had tried to delete cookies and cache but that did not fix eBay from not displaying properly. The only thing that worked for me was to disable enhanced tracking protection.

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agent305 said

I'm using Firefox Version 80.0 and had to disable enhanced tracking protection on eBay site to get eBay to display properly. I left enhanced tracking protection on for other sites and have not had any problems with other sites. To disable enhanced tracking on eBay site only open eBay page and click on shield icon far left side of address bar and turn off tracking. I had tried to delete cookies and cache but that did not fix eBay from not displaying properly. The only thing that worked for me was to disable enhanced tracking protection.

This also fixed the problem for me with 80.0.1. Click the blue shield next to the url location bar and disable enhanced tracking. Ebay pages loaded fine then.

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E-bay Displays text only, no images on Firefox 80.0.0.1.

After clearing the cache and history I still had no joy. Firefox 80.0.0.1 would load text only pages on E-bay on every page. My wife's computer was also running Firefox 80.0.0.1 but loaded E-bay every time on multiple pages ! So I downloaded and installed Chrome, Opera, Vivaldi, Brave and even Safari for windows 10. I also ran Microsoft Edge. All of them except Brave loaded E-bay without error on multiple pages as well.

Solution for me : Open the E-bay homepage and click on the Shield next to the lock icon in the address bar to drop-down a small menu. If the Enhanced tracking is on then uncheck or close off the radial button. Close your browser and reopen it to E-bay. Hope this helps.

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Works when "Enhanced Tracking Protection" is off Turn it back on and Ebay breaks.

Little purple shield to the left of the address bar, Turn off "Enhanced Tracking Protection" and watch ebay load correctly.

Turned it back on, Mozilla pimps need to address this issue so it loads correctly with Enhanced Tracking ON

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There is not much Mozilla can do about this. This is about eBay using servers that are on a blocklist for tracking protection likely because it these servers are used for hosting ads you may want to block. So either eBay needs to move its CSS files to servers that are considered safe (i.e. do not host ad content) or you need to switch to a less strict content blocking list or disable Enhanced Tracking Protection altogether.

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Enhanced tracking is the problem.

Click the purple shield on the left side of the address bar, turn off for this site. Fixed my issue.

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Same issue here: Ebay style sheet wasn't loading. Tried disabling plugins. Tried private window. Disabling the blue shield trackers works around the problem.

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