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Some incoming emails appear in none of the boxes (inbox, spam, etc) but appear when searched for. Where are they?

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They appear in none of the boxes. When I search on a keyword and find them then under the More menu I can click on trnsfer to "New Mail" and they go into my in box but \i cannot find where i am transferring them from so as to be able to try to fix it somehow. It only happens for mail from certain addresses.

They appear in none of the boxes. When I search on a keyword and find them then under the More menu I can click on trnsfer to "New Mail" and they go into my in box but \i cannot find where i am transferring them from so as to be able to try to fix it somehow. It only happens for mail from certain addresses.

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This is a support forum for Mozilla Firefox. You will have to contact your e-mail provider for help. https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

Or are you talking about Thunderbird? https://support.mozilla.org/en-US/products/thunderbird


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}