Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

address bar and bookmarks not working

  • 2 trả lời
  • 1 gặp vấn đề này
  • 6 lượt xem
  • Trả lời mới nhất được viết bởi john.mills6

more options

I seem to have got myself into a real mess with this. Attempted some of the fixes without success. Decided that that a re-install might work. couldn't find firefox.exe in programs or apps but firefox helper is there, but refuses to uninstall. Attempted new download which was OK but installation failed. Are there any easy answers to this. Edge works ok and have checked for malware. I'm not very tech savvy. Any help would be appreciated

I seem to have got myself into a real mess with this. Attempted some of the fixes without success. Decided that that a re-install might work. couldn't find firefox.exe in programs or apps but firefox helper is there, but refuses to uninstall. Attempted new download which was OK but installation failed. Are there any easy answers to this. Edge works ok and have checked for malware. I'm not very tech savvy. Any help would be appreciated

Giải pháp được chọn

Hi john.mills6, sorry to hear about this problem.

What error do you get when running the installer?

If the small "stub" installer doesn't work, try a full or "offline" installer from the following page:

https://www.mozilla.org/firefox/all/#product-desktop-release

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (2)

more options

Giải pháp được chọn

Hi john.mills6, sorry to hear about this problem.

What error do you get when running the installer?

If the small "stub" installer doesn't work, try a full or "offline" installer from the following page:

https://www.mozilla.org/firefox/all/#product-desktop-release

more options

Well thank you very much. I wouldn't have known about the desk top release. thanks to you I'm back up and running on Firefox my preferred browser