Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Firefox 73.0.1 was working fine, suddenly all new tabs "tab crash". Safe mode also.

  • 6 trả lời
  • 2 gặp vấn đề này
  • 418 lượt xem
  • Trả lời mới nhất được viết bởi willie01968

more options

Have been using Firefox heavily (as usual) past few days. Opened and closed many tabs today without problem. Suddenly, clicked on a link (safe source) to open a new tab and got "Gah. Your tab just crashed". Since, all new tabs get that error message, even after reloading Firefox in safe mode. Running 64-bit Firefox 73.0.1 under Win10Pro v1903; haven't installed or added anything lately. Search for Firefox crash reports finds none dated more recently than 2018. However, in that directory are numerous InstallTime files, the most recent of which is timestamped this morning at approx. the time the problems began. That file is named "InstallTime20200217142647" and its content is "1582214656". Help?

Giải pháp được chọn

I had this problem, did all the same troubleshooting steps as most people did to no avail.

I uninstalled BitDefender and all is well now. Hope this helps someone else out.

Đọc câu trả lời này trong ngữ cảnh 👍 3

Tất cả các câu trả lời (6)

more options

I'm having the exact same problem. All tabs crash instantly, no crash reports generated under about:crashes. Started this morning. I can still open about:config, about:preferences, about:support, etc.

Win 10 Home 10.0.18362, AMD 3700x, GTX 1060, MSI B450

Safe mode didn't work. Neither did disabling hardware acceleration.

I tried uninstalling, deleting C:/ProgramFiles/Mozilla Firefox, AppData/Local/Mozilla and AppData/Roaming/Mozilla, and then re-installing. No luck. I then tried the same thing but with versions 73.0 and 72 but had the exact same problem in all versions.

Please let me know if I can provide any other info or help in any way. Really hoping to get this resolved asap.

I guess I'll be using Chrome for the time being

more options

Giải pháp được chọn

I had this problem, did all the same troubleshooting steps as most people did to no avail.

I uninstalled BitDefender and all is well now. Hope this helps someone else out.

more options

Yup, uninstalling BitDefender worked for me. Thanks Desmond.

more options

Damn. I like BitDefender

more options

Thanks! Worked for me. I only had to uninstall the program itself; Firefox works with Bitdefender Agent still installed. As part of the uninstall of Bitdefender, it required me to close Firefox so that it could remove itself from Firefox. That probably is where the problem lies. I hope between Firefox and Bitdefender they get this worked out!

more options

Uninstalling bit defender worked for me as well