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Our website is not working in Firefox

  • 4 trả lời
  • 1 gặp vấn đề này
  • 38 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

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We started getting calls that our website is not working in Firefox. I checked Chrome and Edge, they work fine. The only thing I am getting is the following error:

An error occurred during a connection to www.utfcu.org. The OCSP server has refused this request as unauthorized. Error code: SEC_ERROR_OCSP_UNAUTHORIZED_REQUEST Our certificate was just renewed last month so I know it is not an SSL issue. Anyone else having a similar problem?

Thanks,

Giải pháp được chọn

I ended up having to call the company who hosts our website and it is working now. The only thing they said is that it had to do with OCSP stapling. A quick search on google brought this up:

While many web servers advertise support for OCSP stapling, implementations are not always reliable. For example, when Apache queries the OCSP server, in the event of a temporary failure, it will discard the cached good response from the previous request, and start serving bad response.

I hope this helps someone in the future who might have a similar issue.

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Giải pháp được chọn

I ended up having to call the company who hosts our website and it is working now. The only thing they said is that it had to do with OCSP stapling. A quick search on google brought this up:

While many web servers advertise support for OCSP stapling, implementations are not always reliable. For example, when Apache queries the OCSP server, in the event of a temporary failure, it will discard the cached good response from the previous request, and start serving bad response.

I hope this helps someone in the future who might have a similar issue.

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That was very good work. Well Done.