Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

will not open Vanguard.com

  • 3 trả lời
  • 1 gặp vấn đề này
  • 7 lượt xem
  • Trả lời mới nhất được viết bởi RobertJ

more options

I get an error message saying this page not valid when using stored ID and PW. Worked fine yesterday (Jan 17) Both Win 7 PC's return same error message. Android, Chrome,and Internet Explorer are fine.

Giải pháp được chọn

Hi leftcoastdave, Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both Cookies and the Cache. Note: This will temporarily log you out of all sites you're logged in to.

To clear Cache and Cookies for a specific site, do the following:

1. Navigate to the site. 2. Click on the padlock icon at the left end of the address bar. 3. At the bottom select Clear Cookies and Site Data... 4. In the window that opens, click Remove.

If the page does not refresh automatically, click the Reload icon on your toolbar.

Đọc câu trả lời này trong ngữ cảnh 👍 0

Tất cả các câu trả lời (3)

more options

Giải pháp được chọn

Hi leftcoastdave, Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both Cookies and the Cache. Note: This will temporarily log you out of all sites you're logged in to.

To clear Cache and Cookies for a specific site, do the following:

1. Navigate to the site. 2. Click on the padlock icon at the left end of the address bar. 3. At the bottom select Clear Cookies and Site Data... 4. In the window that opens, click Remove.

If the page does not refresh automatically, click the Reload icon on your toolbar.

more options

Thanks for your help.

Turns out the problem was not Firefox, it was Vanguard. They corrected the problem earlier tonight and I have full access again.

No need to clear the cache or cookies.

Dave Jan 18, 2020

more options

Great! Glad to hear it!

Browse Safe!