Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

I can't save bookmarks

  • 2 trả lời
  • 1 gặp vấn đề này
  • 9 lượt xem
  • Trả lời mới nhất được viết bởi rcorrea21

more options

Still can't save bookmarks despite having tried troubleshooting info at https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved

Running: macOS Mojave 10.14.6 Firefox Quantum 69.0.1

Please advise ...

Still can't save bookmarks despite having tried troubleshooting info at https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved Running: macOS Mojave 10.14.6 Firefox Quantum 69.0.1 Please advise ...

Tất cả các câu trả lời (2)

more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

In case errors are reported with "Verify Integrity" close and restart Firefox and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

I solved it by using AppCleaner to remove all Firefox files from my computer, then reinstalled Firefox and bookmarks can be saved again.