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There is a pop up asking me to open or save an unknown file when I am accessing my email only in firefox. Any suggfestions on how to get rid of it?

Được đăng

This file pops up every other second. I ran a virus scan, booted my MAC in safe mode, and have unistalled and reinstalled firefox. I can access my email in google with no pop ups. Therefore, it is a firefox issue. I have attached a screen shot of the pop up below.

This file pops up every other second. I ran a virus scan, booted my MAC in safe mode, and have unistalled and reinstalled firefox. I can access my email in google with no pop ups. Therefore, it is a firefox issue. I have attached a screen shot of the pop up below.
Đính kèm ảnh chụp màn hình
Trích dẫn

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Shockwave Flash 32.0 r0

Ứng dụng

  • Firefox 69.0.1
  • Chuỗi đại diện người dùng: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:69.0) Gecko/20100101 Firefox/69.0
  • URL hỗ trợ: https://support.mozilla.org/1/firefox/69.0.1/Darwin/en-US/

Tiện ích mở rộng

  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Bing 1.0 (bing@search.mozilla.org)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Google 1.0 (google@search.mozilla.org)
  • Twitter 1.0 (twitter@search.mozilla.org)
  • Urlbar Top Sites Experiment 1.0.0 (urlbar-top-sites-experiment@shield.mozilla.org)
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)

Javascript

  • incrementalGCEnabled: True

Đồ họa

  • adapterDescription:
  • adapterDeviceID: 0x1926
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • contentUsesTiling: True
  • crashGuards: []
  • driverDate:
  • driverVendor:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'OpenGL Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}, {u'status': u'opt-in', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}], u'name': u'WEBRENDER'}, {u'status': u'blacklisted', u'description': u'WebRender qualified', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'No qualified hardware', u'type': u'env'}], u'name': u'WEBRENDER_QUALIFIED'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}]}
  • info: {u'CMSOutputProfile': 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rn+3f8B/yY/Sn9uv5L/tz/bf//cGFyYQAAAAAAAwAAAAJmZgAA8qcAAA1ZAAAT0AAAClt2Y2d0AAAAAAAAAAEAAQAAAAAAAAABAAAAAQAAAAAAAAABAAAAAQAAAAAAAAABAABuZGluAAAAAAAAADYAAK2AAABQgAAAQ8AAALDAAAAmQAAADUAAAFAAAABUQAACMzMAAjMzAAIzMwAAAAAAAAAAc2YzMgAAAAAAAQxyAAAF+P//8x0AAAe6AAD9cv//+53///2kAAAD2QAAwHFtbW9kAAAAAAAABhAAAKA0AAAAANIWeIAAAAAAAAAAAAAAAAAAAAAA', u'TileHeight': 1024, u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'TileWidth': 1024, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 3
  • targetFrameRate: 60
  • usesTiling: True
  • webgl1DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Intel Inc. -- Intel(R) Iris(TM) Graphics 540
  • webgl1Version: 4.1 INTEL-12.10.12
  • webgl1WSIInfo: CGL
  • webgl2DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl2Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Intel Inc. -- Intel(R) Iris(TM) Graphics 540
  • webgl2Version: 4.1 INTEL-12.10.12
  • webgl2WSIInfo: CGL
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL
  • windowUsingAdvancedLayers: False

Thay đổi cài đặt

Linh tinh

  • Người dùng JS: Không
  • Có thể tiếp cận: Không
cor-el
  • Top 10 Contributor
  • Moderator
17469 giải pháp 157871 câu trả lời
Được đăng

Maybe do a malware scan.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Maybe do a malware scan. *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Start Firefox in <u>Safe Mode</u> to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if <u>hardware acceleration</u> is causing the problem. *switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes *do NOT click the "Refresh Firefox" button on the Safe Mode start window *https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Bài viết này có hữu ích với bạn không?
Trích dẫn

Người tạo câu hỏi

I did a malware scan - nothing showed up. At the advice of Apple, I also tried to access Firefox in Safe Mode, but I couldn't get Firefox to load correctly. In fact, it refused to shutdown once loaded and I had to force it to quit. But I am willing to try it again, since I re-installed the newest version this evening.

I did a malware scan - nothing showed up. At the advice of Apple, I also tried to access Firefox in Safe Mode, but I couldn't get Firefox to load correctly. In fact, it refused to shutdown once loaded and I had to force it to quit. But I am willing to try it again, since I re-installed the newest version this evening.
Bài viết này có hữu ích với bạn không?
Trích dẫn
jscher2000
  • Top 10 Contributor
8690 giải pháp 71031 câu trả lời
Được đăng

Hi terrinagy, other users have posted about the "as.php" file problem on Mac, particularly with Yahoo mail.

If you look at the site the file is downloading from, it appears to be advertising related. However, the exact source of the problem is unclear, whether it's an ad blocker or tracking blocker in Firefox, or could be caused by an external filter (some security software intercepts all your browsing).

Recent other thread (at least 3 users, not really solved):

what could be causing multiple "as.php" files to show up on my desktop?

Hi terrinagy, other users have posted about the "as.php" file problem on Mac, particularly with Yahoo mail. If you look at the site the file is downloading from, it appears to be advertising related. However, the exact source of the problem is unclear, whether it's an ad blocker or tracking blocker in Firefox, or could be caused by an external filter (some security software intercepts all your browsing). Recent other thread (at least 3 users, not really solved): [https://support.mozilla.org/questions/1257317 what could be causing multiple "as.php" files to show up on my desktop?]
Bài viết này có hữu ích với bạn không?
Trích dẫn

Người tạo câu hỏi

I appreciate everyone's help. I read the other posts and have looked at the extensions and themes. Under "Manage your extensions" - nothing is listed besides a list of recommended extensions - which I have not added. My theme is set to the default setting. I have resolved to avoid Firefox for now, as one user said the pop ups eventually stopped. Fingers crossed.

I appreciate everyone's help. I read the other posts and have looked at the extensions and themes. Under "Manage your extensions" - nothing is listed besides a list of recommended extensions - which I have not added. My theme is set to the default setting. I have resolved to avoid Firefox for now, as one user said the pop ups eventually stopped. Fingers crossed.
Bài viết này có hữu ích với bạn không?
Trích dẫn
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