X
Nhấn vào đây để đến phiên bản di động của trang web.

Diễn đàn trợ giúp

Sync never completes

Được đăng

Windows 10 (1903). Quite often I find that sync never completes, the spinning wheel, it just keeps spinning. I have to exit Firefox and restart, and upon restart I need to kill the previous Firefox instance. Then, and only then, will sync work. But not for long, usually in a few hours it's hung up again. This only happens on my Windows 10 machine (sync works fine with my FF mobile and Windows 7 devices).

Windows 10 (1903). Quite often I find that sync never completes, the spinning wheel, it just keeps spinning. I have to exit Firefox and restart, and upon restart I need to kill the previous Firefox instance. Then, and only then, will sync work. But not for long, usually in a few hours it's hung up again. This only happens on my Windows 10 machine (sync works fine with my FF mobile and Windows 7 devices).
Trích dẫn

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Shockwave Flash 32.0 r0

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0

Thông tin chi tiết

My_Cheese_Is_Slippin'
  • Top 10 Contributor
84 giải pháp 871 câu trả lời
Được đăng

Hi Drewskers, Check into why Firefox is hanging. See this article for some help with that: Firefox hangs or is not responding - How to fix

Hi Drewskers, Check into why Firefox is hanging. See this article for some help with that: [https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding Firefox hangs or is not responding - How to fix]
Bài viết này có hữu ích với bạn không? 0
Trích dẫn

Người tạo câu hỏi

My_Cheese_Is_Slippin' said

Hi Drewskers, Check into why Firefox is hanging. See this article for some help with that: Firefox hangs or is not responding - How to fix

Thanks for the reply but that article doesn't address the problem I am having. Specifically, Firefox is not hanging! I can still browse normally.

The problem is that Firefox SYNC starts but never completes. It is the SYNC icon, visible under my account name in the 3-bar menu in the upper right corner, that spins perpetually. I hope that clarifies the issue!

''My_Cheese_Is_Slippin' [[#answer-1247229|said]]'' <blockquote> Hi Drewskers, Check into why Firefox is hanging. See this article for some help with that: [https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding Firefox hangs or is not responding - How to fix] </blockquote> Thanks for the reply but that article doesn't address the problem I am having. Specifically, Firefox is not hanging! I can still browse normally. The problem is that Firefox SYNC starts but never completes. It is the SYNC icon, visible under my account name in the 3-bar menu in the upper right corner, that spins perpetually. I hope that clarifies the issue!
Bài viết này có hữu ích với bạn không?
Trích dẫn
FredMcD
  • Top 10 Contributor
4255 giải pháp 59584 câu trả lời
Được đăng

We need to look at the sync logs.

Note: Do the following for each problem system/profile. And label each as to what system/profile.

Type about:sync-log<enter> in the address bar.

Open the last file created and Copy its contents Now Paste it into this forum.

If the file is too large;


Open a text/word program and load the file. Left-click once. Now <Control> A to highlight everything, then <Control> C to copy it.

Next, have your web browser go to; https://pastebin.com/

Paste <Control> P the content of the file in the window. Note: On the bottom, fill out the boxes as best you can.

Now press Create A New Paste. The page will reload. Copy the new web address, and post it here.

We need to look at the sync logs. Note: Do the following for each problem system/profile. And label each as to what system/profile. Type ''' about:sync-log'''<enter> in the address bar.   Open the last file created and '''Copy''' its contents Now '''Paste''' it into this forum. If the file is too large; Open a text/word program and load the file. Left-click once. Now '''<Control> A''' to highlight everything, then '''<Control> C''' to copy it. Next, have your web browser go to; '''https://pastebin.com/''' Paste '''<Control> P''' the content of the file in the window. '''Note: ''' On the bottom, fill out the boxes as best you can. Now press '''Create A New Paste. ''' The page will reload. Copy the new web address, and post it here.
Bài viết này có hữu ích với bạn không?
Trích dẫn
cor-el
  • Top 10 Contributor
  • Moderator
17526 giải pháp 158459 câu trả lời
Được đăng

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems. *https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ *https://www.7tutorials.com/4-ways-boot-safe-mode-windows-10
Bài viết này có hữu ích với bạn không?
Trích dẫn

Người tạo câu hỏi

FredMcD said

We need to look at the sync logs.

Thanks FredMcD. I have just one profile. Here is the latest sync log that captures a failure. (There's been a couple of successful syncs since then, that I initiated manually).

https://pastebin.com/51neReX8

''FredMcD [[#answer-1247241|said]]'' <blockquote> We need to look at the sync logs. </blockquote> Thanks FredMcD. I have just one profile. Here is the latest sync log that captures a failure. (There's been a couple of successful syncs since then, that I initiated manually). https://pastebin.com/51neReX8
Bài viết này có hữu ích với bạn không?
Trích dẫn
FredMcD
  • Top 10 Contributor
4255 giải pháp 59584 câu trả lời
Được đăng

cor-el I see errors after line 40

'''cor-el''' I see errors after line 40
Bài viết này có hữu ích với bạn không?
Trích dẫn
Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.