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How do I get rid of the instantinbox.co/homepageon my firefox

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I just started having this problem when I was in Firefox and was looking for a translation program. I thought I found one and downloaded it. I kept on saying yes. I don't know what happened to that program, but when I went into firefox, the page I usually saw was gone! I deleted firefox and reinstalled. It seemed fine, but just now when I went back on I got https://www.instantinbox.co/homepage/homepage.html?id=MTI4NDI&implId=dGhlbWVfbnRzX2VtYWlsX3Jsb2dv#hp=1

I just started having this problem when I was in Firefox and was looking for a translation program. I thought I found one and downloaded it. I kept on saying yes. I don't know what happened to that program, but when I went into firefox, the page I usually saw was gone! I deleted firefox and reinstalled. It seemed fine, but just now when I went back on I got https://www.instantinbox.co/homepage/homepage.html?id=MTI4NDI&implId=dGhlbWVfbnRzX2VtYWlsX3Jsb2dv#hp=1

Giải pháp được chọn

Hello iamchristinespaulding,

To get rid of this nuisance, would you please try this :

Go to the Firefox menu (≡) => Options => Add-ons => Extensions and remove anything that looks unfamiliar or suspicious.

Do the same in Windows Control Panel => Programs.

Next step is to run malwarescans - further information can be found in this article :

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.

Also see : https://www.precisesecurity.com/adware/how-to-remove-instant-inbox

Any luck ?

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  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Edge/18.17763

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McCoy
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Giải pháp được chọn

Hello iamchristinespaulding,

To get rid of this nuisance, would you please try this :

Go to the Firefox menu (≡) => Options => Add-ons => Extensions and remove anything that looks unfamiliar or suspicious.

Do the same in Windows Control Panel => Programs.

Next step is to run malwarescans - further information can be found in this article :

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.

Also see : https://www.precisesecurity.com/adware/how-to-remove-instant-inbox

Any luck ?

Hello iamchristinespaulding, To get rid of this nuisance, would you please try this : Go to the Firefox menu (≡) => Options => Add-ons => Extensions and remove anything that looks unfamiliar or suspicious. Do the same in Windows Control Panel => Programs. Next step is to run malwarescans - further information can be found in this article : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no '''Run most or all of the listed malware scanners'''. They all work differently - what one program doesn't pick up, the other might. Also see : https://www.precisesecurity.com/adware/how-to-remove-instant-inbox Any luck ?
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