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Diễn đàn trợ giúp

My Firefox does not stop to reset, it's the second time in 4 days

Được đăng

for example, yesterday I was on Youtube quietly, and my Firefox crash and ask me to restart it in safe mode or refresh, and when I click refresh, it's down to all my data that have been removed, fortunately I use often firefox sync but that does not save all my data ...

for example, yesterday I was on Youtube quietly, and my Firefox crash and ask me to restart it in safe mode or refresh, and when I click refresh, it's down to all my data that have been removed, fortunately I use often firefox sync but that does not save all my data ...

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Shockwave Flash 32.0 r0

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:68.0) Gecko/20100101 Firefox/68.0

Thông tin chi tiết

Wesley Branton
  • Top 10 Contributor
705 giải pháp 5590 câu trả lời
Được đăng

When you refresh Firefox, an Old Firefox Data folder is added to your desktop, which you can use to [[Recovering important data from an old profile#w_copying-files-between-profile-folders|recover missing data].

Hope this helps.

When you refresh Firefox, an '''Old Firefox Data''' folder is added to your desktop, which you can use to [[Recovering important data from an old profile#w_copying-files-between-profile-folders|recover missing data]. Hope this helps.