Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Downloads continuously failing.

  • 4 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi MathU41

more options

Most notable with videos through Video Downloadhelper, but also program and driver updates. It doesn't seem to depend on the size or even site, but does seem to depend on the time. For example, a 492mb nVidia update downloaded, but a 38mb album on a slower rate will download for several minutes, then fail. Problems seem to occur across any site that takes longer to download. When using Video Downloadhelper, the error detail is "network failed" or just "crash." Only happens after my update to 66.0.5 (along with other problems) but not on the laptop still at 66.0.3

Most notable with videos through Video Downloadhelper, but also program and driver updates. It doesn't seem to depend on the size or even site, but does seem to depend on the time. For example, a 492mb nVidia update downloaded, but a 38mb album on a slower rate will download for several minutes, then fail. Problems seem to occur across any site that takes longer to download. When using Video Downloadhelper, the error detail is "network failed" or just "crash." Only happens after my update to 66.0.5 (along with other problems) but not on the laptop still at 66.0.3

Được chỉnh sửa bởi MathU41 vào

Tất cả các câu trả lời (4)

more options

Menu > Help > Restart With Add-ons Disabled.

If that helped, it could be one or more Extensions causing the problem:

Your Extensions:

  • Adblock Plus - free ad blocker 3.5.2
  • Bulk Media Downloader 0.2.1
  • Duplicate Tabs Closer 3.3.2
  • Ghostery – Privacy Ad Blocker 8.3.4
  • hotfix-update-xpi-intermediate 1.0.6
  • SoundCloud MP3 Downloader 0.2.0
  • Tab Session Manager 4.5.2
  • Undo Close Tab Button 1.7
  • Video Downloader Pro 1.3.9
  • Video DownloadHelper 7.3.5

AdBlock Plus and Ghostery. Not good to have multiple Ad Blockers. Choose one, get rid of the other. One or more Downloaders can be a problem.

Also, for troubled Websites not opening or are blank (and maybe downloading): See Deleting Site Info.


~Pj

more options

No add-ons, had already cleared history and site info. Didn't think to, after using about the same stuff since FF 32 or so. Tested with an nVidia update (492mb at 3.3mb/s) and an album (71mb at 285kb/s average). Same results. nVidia download completed, album gets about halfway and fails.


A note: In the past, when downloading something that has fully loaded, it seemed to be instant IIRC--like moving from cache to a different file. Now it starts from the beginning every time. Unsure if related.

Được chỉnh sửa bởi MathU41 vào

more options

MathU41 said

No add-ons...


The Forum reported your System Details have the Extensions I listed.


Has your Router/Modem been restarted lately?


~Pj

more options

Pj said

The Forum reported your System Details have the Extensions I listed.

Sorry, pardon my phrasing. I meant I disabled them to check. A modem restart seems to have helped a bit, at least on the smaller downloads. If nothing else, it made them a little quicker. Will try bigger ones as I can. Tough to find (or want) any albums much bigger.

Được chỉnh sửa bởi MathU41 vào