Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Specific youtube livestream always crashes in Firefox only.

  • 3 trả lời
  • 1 gặp vấn đề này
  • 17 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

Specific you tube music live stream. Link: https://www.youtube.com/watch?v=hHW1oY26kxQ

This live stream crashes in FF always. Other similar types of live streams work just fine. This specific live stream works just fine in all other browsers. I have tested with add ons, without add ons, on windows, on Mac and they all crash on this specif live stream.

At this point I have no idea how to further try and resolve this besides use Chrome.

Specific you tube music live stream. Link: https://www.youtube.com/watch?v=hHW1oY26kxQ This live stream crashes in FF always. Other similar types of live streams work just fine. This specific live stream works just fine in all other browsers. I have tested with add ons, without add ons, on windows, on Mac and they all crash on this specif live stream. At this point I have no idea how to further try and resolve this besides use Chrome.

Tất cả các câu trả lời (3)

more options

I had no problem with the link.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

more options

FredMcD said

I had no problem with the link. In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them. The crash report is several pages of data. We need the report numbers to see the whole report. Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.
aboutcrashesFx57
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

I should clarify a bit more. The browser and tab do not Crash. The video specifically crashes, screen shot added. This can occur within seconds, minutes, or hours of the video running. It often occurs within minutes for me. Again this issue only occurs in Firefox and not in other browsers.

more options