Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

why cant i install extensions

  • 4 trả lời
  • 3 gặp vấn đề này
  • 23 lượt xem
  • Trả lời mới nhất được viết bởi kiswono

more options

i try to install an extension and says it was unable to connect. for ANY extension. this breaks your browser and makes me want to reconsider browsing options.

Giải pháp được chọn

Hi kiswono, you mentioned "downloading but nothing happened afterwards." Could you clarify what you see?

Do you see an unable to connect error, or extension appear to be corrupted error, or no error message?

Đọc câu trả lời này trong ngữ cảnh 👍 0

All Replies (4)

more options

The Add-ons team and "Cloud Operations" are working on a fix for this. Until then, we don't have a workaround.

more options

me too, downloading but nothing happened afterwards..

more options

Giải pháp được chọn

Hi kiswono, you mentioned "downloading but nothing happened afterwards." Could you clarify what you see?

Do you see an unable to connect error, or extension appear to be corrupted error, or no error message?

more options

it's a bit random most of the time after the install button clicked nothing happened sometimes, there's confirm to install, but after clicking confirmation, nothing happened sometimes, there's download progress, but after it completed, nothing happened

nevermind, I'm going back to chrome '__')