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My browser does not respond. We type in the address bar and nothing happens, not even some error message. The menu also does not work some options as internet option. I have already opened in security mode, I have disabled the plugins and extensions, I have restored firefox, I have completely uninstalled firefox and reinstalled, and lastly using applications like malwarebytes and superantispyware, I did a scan on the pc, keeping the same error.
Tất cả các câu trả lời (3)
Product Firefox Release Channel release Version 66.0.2 Build ID 20190326175229 (2019-03-26) OS Windows 10 OS Version 10.0.17134
Signature: AsyncShutdownTimeout | profile-change-teardown | Extension shutdown: email@example.com,Extension shutdown: firstname.lastname@example.org,Extension shutdown: email@example.com,Extension shutdown: firstname.lastname@example.org
Crash Reason EXCEPTION_BREAKPOINT
Let’s do a full clean re-install;
Save the file. Then Close Firefox.
Using your file browser, open the Programs Folder on your computer.
Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders
Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac
Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux
If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.
Do Not remove any profile folders.
After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.
http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia