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secure connection failed the connection to the server was reset while the page was loading * The page you are trying to view cannot be shown because the authe

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secure connection failed

the connection to the server was reset while the page was loading

  • The page you are trying to view cannot be shown because the authenticity of the received data could not be verified
  • Please contact the website owners to inform them of this problem

Try again

secure connection failed the connection to the server was reset while the page was loading * The page you are trying to view cannot be shown because the authenticity of the received data could not be verified * Please contact the website owners to inform them of this problem Try again

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  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:67.0) Gecko/20100101 Firefox/67.0

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McCoy
  • Top 10 Contributor
625 giải pháp 5993 câu trả lời
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Hello RakeshSingh,

Would you please go over this article and see if you can find a solution there :

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?redirectlocale=en-US&redirectslug=secure-connection-failed-error-message

Does that help  ?

Hello RakeshSingh, Would you please go over this article and see if you can find a solution there : https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?redirectlocale=en-US&redirectslug=secure-connection-failed-error-message Does that help ?

Người tạo câu hỏi

kindly arrange technical call and check on Remote System.

91+9599425177

kindly arrange technical call and check on Remote System. 91+9599425177
McCoy
  • Top 10 Contributor
625 giải pháp 5993 câu trả lời
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RakeshSingh said

kindly arrange technical call and check on Remote System.

Dear Sir, unfortunately we do not provide support by phone - the people who answer questions on the support forum are volunteers, users just like you, who are trying to help other users in their spare time. Firefox is a free product and Mozilla, the company that makes Firefox, doesn't have the financial means to maintain a professional helpdesk.

But feel free to ask any questions you apparantly still have after reading the above linked article; hopefully somebody else will be able to help you ....

Would you please remove your phone number - this is a public forum; you don't want just anybody to start calling you .....

''RakeshSingh [[#answer-1210472|said]]'' <blockquote> kindly arrange technical call and check on Remote System. </blockquote> Dear Sir, unfortunately we do not provide support by phone - the people who answer questions on the support forum are volunteers, users just like you, who are trying to help other users in their spare time. Firefox is a free product and Mozilla, the company that makes Firefox, doesn't have the financial means to maintain a professional helpdesk. But feel free to ask any questions you apparantly still have after reading the above linked article; hopefully somebody else will be able to help you .... Would you please remove your phone number - this is a public forum; you don't want just anybody to start calling you .....
Pj 42 giải pháp 869 câu trả lời
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RakeshSingh said

Secure connection failed...

Do you have a public link to the site?


~Pj

''RakeshSingh [[#question-1255072|said]]'' <blockquote> Secure connection failed... </blockquote> Do you have a public link to the site? ~Pj
McCoy
  • Top 10 Contributor
625 giải pháp 5993 câu trả lời
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Would you try this please :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Type in the search bar and look for the preference :

security.tls.version.max

And set its value to 3 (default value is 4)

Then close and restart Firefox.

If this doesn't make a difference; please change the value back
to its default.

Would you try this please : Type in the address bar '''about:config''' and press Enter (promise to be careful, if asked) Type in the search bar and look for the preference : '''security.tls.version.max''' And set its value to '''3''' (default value is '''4''') Then close and restart Firefox. If this doesn't make a difference; please change the value back <BR>to its default.

Người tạo câu hỏi

Still getting the same error, Please take the remote session and call to Mr. Rajat Chawla on mobile no. 91+9891855282 or email solution @ rajat.chawla.esicp@relindia.in.

Thank you.

Still getting the same error, Please take the remote session and call to Mr. Rajat Chawla on mobile no. 91+9891855282 or email solution @ rajat.chawla.esicp@relindia.in. Thank you.
McCoy
  • Top 10 Contributor
625 giải pháp 5993 câu trả lời
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RakeshSingh said

Still getting the same error, Please take the remote session and call to Mr. Rajat Chawla on mobile no. xx.xxxxxxxx or email solution xxxxx@xxxxx Thank you.

Please, read my penultimate post again .....

And again : this is a public forum - please remove your phone number and your email address.

''RakeshSingh [[#answer-1210492|said]]'' <blockquote> Still getting the same error, Please take the remote session and call to Mr. Rajat Chawla on mobile no. xx.xxxxxxxx or email solution xxxxx@xxxxx Thank you. </blockquote> Please, read my penultimate post again ..... And again : this is a public forum - please remove your phone number and your email address.
Pj 42 giải pháp 869 câu trả lời
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McCoy said

security.tls.version.max

Set its value to 3 (default value is 4)

Then close and restart Firefox.

If this doesn't make a difference; please change the value back to its default.

Just for reference, here's the set of TLS settings:

~Pj

''McCoy [[#answer-1210483|said]]'' <blockquote> '''security.tls.version.max''' <Br><Br> Set its value to '''3''' (default value is '''4''')<Br><Br> Then close and restart Firefox.<Br><Br> If this doesn't make a difference; please change the value back to its default. </blockquote> Just for reference, here's the set of TLS settings: ~Pj

Người tạo câu hỏi

this answer does not works.

this answer does not works.
McCoy
  • Top 10 Contributor
625 giải pháp 5993 câu trả lời
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Pj said

Do you have a public link to the site?

What is your answer  ?

''Pj [[#answer-1210482|said]]'' <blockquote> Do you have a public link to the site? </blockquote> What is your answer ?
McCoy
  • Top 10 Contributor
625 giải pháp 5993 câu trả lời
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Another thing you could try :

Type in the address bar about:config and press Enter (promise to be careful, if asked)

Type in the search bar and look for the preference :

security.ssl.enable_ocsp_stapling

and set its value to false

Then close and restart Firefox.

Does that work  ?

Another thing you could try : Type in the address bar '''about:config''' and press Enter (promise to be careful, if asked) Type in the search bar and look for the preference : '''security.ssl.enable_ocsp_stapling''' and set its value to '''false''' Then close and restart Firefox. Does that work ?
Pj 42 giải pháp 869 câu trả lời
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McCoy said

security.ssl.enable_ocsp_stapling

Isn't that for Personal Certs only?


~Pj

''McCoy [[#answer-1210744|said]]'' <blockquote> '''security.ssl.enable_ocsp_stapling''' </blockquote> Isn't that for Personal Certs only? ~Pj
McCoy
  • Top 10 Contributor
625 giải pháp 5993 câu trả lời
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Pj said

Isn't that for Personal Certs only?

Not as fa as I know (but maybe somebody will prove wrong .... )

Also see :

https://www.drivereasy.com/knowledge/solved-secure-connection-failed-firefox/

''Pj [[#answer-1210841|said]]'' <blockquote> Isn't that for Personal Certs only? </blockquote> Not as fa as I know (but maybe somebody will prove wrong .... ) Also see : https://www.drivereasy.com/knowledge/solved-secure-connection-failed-firefox/
Pj 42 giải pháp 869 câu trả lời
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McCoy said

Pj said
Isn't that for Personal Certs only?

Not as fa as I know (but maybe somebody will prove wrong .... )

Also see :

https://www.drivereasy.com/knowledge/solved-secure-connection-failed-firefox/

That was 8 months ago, so Solution-2 might not be valid anymore. Solution 1 is interesting. Do you have that Off?

~Pj

''McCoy [[#answer-1210844|said]]'' <blockquote> ''Pj [[#answer-1210841|said]]'' <blockquote> Isn't that for Personal Certs only? </blockquote> Not as fa as I know (but maybe somebody will prove wrong .... ) Also see : https://www.drivereasy.com/knowledge/solved-secure-connection-failed-firefox/ </blockquote> That was 8 months ago, so Solution-2 might not be valid anymore. Solution 1 is interesting. Do you have that Off? ~Pj