X
Nhấn vào đây để đến phiên bản di động của trang web.

Diễn đàn trợ giúp

Can't uninstall adware "pro search tip" from firefox

Được đăng

I was tricked into downloading a fake flashplayer update that included the adware "pro search tip." I've been able to uninstall it from my other browsers and firefox and it doesn't appear anywhere on my machine. I also used sophos to scan my machine, which deleted it. But it still redirects my default search engine to itself in firefox.

I have https everywhere activated, and ad blocker as well.

I was tricked into downloading a fake flashplayer update that included the adware "pro search tip." I've been able to uninstall it from my other browsers and firefox and it doesn't appear anywhere on my machine. I also used sophos to scan my machine, which deleted it. But it still redirects my default search engine to itself in firefox. I have https everywhere activated, and ad blocker as well.

Giải pháp được chọn

Hello AdaLovelace,

Such a shame that you were tricked into downloading that fake update ......

You say that you can't find that "pro search tip" anywhere on your machine; does that include Firefox addons manager (type in the address bar "about:addons" without the quotes) => Extensions  ?

Would you please take a look at this article and see if that will help :

https://malwaretips.com/blogs/remove-search-prosearchtip-com/

And it would be wise to run every malware scan that is listed in this article :

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware

(what one doesn't pick up, the other one might)

Good luck  !

Đọc câu trả lời này trong ngữ cảnh 1
Trích dẫn

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Shockwave Flash 32.0 r0

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:66.0) Gecko/20100101 Firefox/66.0

Thông tin chi tiết

McCoy
  • Top 10 Contributor
497 giải pháp 4568 câu trả lời
Được đăng

Giải pháp được chọn

Hello AdaLovelace,

Such a shame that you were tricked into downloading that fake update ......

You say that you can't find that "pro search tip" anywhere on your machine; does that include Firefox addons manager (type in the address bar "about:addons" without the quotes) => Extensions  ?

Would you please take a look at this article and see if that will help :

https://malwaretips.com/blogs/remove-search-prosearchtip-com/

And it would be wise to run every malware scan that is listed in this article :

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware

(what one doesn't pick up, the other one might)

Good luck  !

Hello AdaLovelace, Such a shame that you were tricked into downloading that fake update ...... You say that you can't find that "pro search tip" anywhere on your machine; does that include Firefox addons manager (type in the address bar "about:addons" without the quotes) => Extensions ? Would you please take a look at this article and see if that will help : https://malwaretips.com/blogs/remove-search-prosearchtip-com/ And it would be wise to run every malware scan that is listed in this article : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware (what one doesn't pick up, the other one might) Good luck !
Bài viết này có hữu ích với bạn không? 1
Trích dẫn
FredMcD
  • Top 10 Contributor
4195 giải pháp 58553 câu trả lời
Được đăng

It’s very sad, but many software downloaders/ installers will trick you into installing not only their program, but other programs as well.

You have heard of the fine print in shady contracts, right? Well, some installers you need to look at the itsy bitsy teeny weeny fine print.

You are thinking you are giving the installer permission to install the program you want by using the recommended option. But if you use the Manual Option Instead, you discover all kinds of stuff that you do not even know what it is or what it does.

From now on, everyone needs to Use The Manual Option to put a stop to this.

Note that these programs can also change browser/computer settings.

It’s very sad, but many software downloaders/ installers will trick you into installing not only their program, but '''other programs as well. ''' You have heard of the '''fine print in shady''' '''contracts, ''' right? Well, some installers you need to look at the '''itsy bitsy teeny weeny fine print. ''' You are thinking you are giving the installer permission to install the program you want by using the '''recommended''' option. But if you use the '''Manual Option Instead, ''' you discover all kinds of stuff that '''you do not even know what it is or what it does. ''' From now on, everyone needs to '''Use The Manual Option''' to put a stop to this. '''Note''' that these programs can also change browser/computer settings.
Bài viết này có hữu ích với bạn không?
Trích dẫn

Người tạo câu hỏi

Thank you so much!

Thank you so much!
Bài viết này có hữu ích với bạn không?
Trích dẫn

Người tạo câu hỏi

Thank you so much! This worked. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware
Bài viết này có hữu ích với bạn không?
Trích dẫn
FredMcD
  • Top 10 Contributor
4195 giải pháp 58553 câu trả lời
Được đăng

That was very good work. Well done. Please flag https://support.mozilla.org/en-US/questions/1254971#answer-1210203 as Solved Problem so others will know.

That was very good work. Well done. Please flag https://support.mozilla.org/en-US/questions/1254971#answer-1210203 as '''Solved Problem''' so others will know.
Bài viết này có hữu ích với bạn không? 0
Trích dẫn
Đặt một câu hỏi

Bạn phải đăng nhập vào tài khoản của bạn để trả lời bài viết. Vui lòng bắt đầu một câu hỏi mới, nếu bạn chưa có tài khoản.