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Google sign in page is broken. Buttons work but nothing is moving.

  • 13 trả lời
  • 1 gặp vấn đề này
  • 9 lượt xem
  • Trả lời mới nhất được viết bởi Dtk777

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So the issue i'm having is that the login page for google seems to be broken in some way. I have 2 google account. one for college and one for my youtube. my college one works but my youtube one is what seems to break the page. I can try and get it sign in to my youtube account by tell it to forget my other account but then i'm left with the sign in page and a next/login button that clicks and nothing happens. whenever I get the page to accept that the account exist and try and quick select it, it then loads forever and doesn't sign in. If i open the browser in private mode it doesn't have this problem though but I don't want to only use the private browser as I use my history to re-search things a lot. I have tried clearing cache and cookies... I have tried reinstalling firefox... I have tried scanning for viruses and malware... I literally don't know what else to do... I even tried removing my add ons. nothing worked. If anyone else might have some insight on this I look forward to the help. All I know for sure is that it's been about a week since this started.

Tất cả các câu trả lời (13)

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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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I did as this said and the problem still exists. I am still unable to get into my account. and the google login page still doesn't work. i'm truly baffled ...

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Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

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I know this isn't very helpful but I don't think I can use that method as when i tried just now it brought me to the home login of my pc and the password is apparently something I never set for this computer. Thus, I cannot log into the computer under safe mode at the moment.

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I know this isn't very helpful but I don't think I can use that method as when i tried just now it brought me to the home login of my pc and the password is apparently something I never set for this computer. Thus, I cannot log into the computer under safe mode at the moment.

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That is very odd. Are you listed as an administrator?

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Yes, I am listed as an admin. Update on that last post, I was kinda stupid but I got it to boot into safe mode, but then ran into the problem, that I can't access the internet while in safe mode... which I then saw the option of with networking and opened that one instead.... it then told me I could not use the internet because I was in safe mode. now i'm lost again

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Start your Computer in safe mode with network support. Then start Firefox.

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Thats what I ment with the last post. I booted it into safe with networking and it told me it couldn't connect to the internet because it was in safe mode.

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https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 66.0.1 March 22, 2019

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I tried it again just incase. i in fact cant use the internet even in networking mode. and yes, as far as the browser says i am in the latest version.

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Also, i might just be dumb but I cant find anything related to this on microsoft support