Tìm kiếm hỗ trợ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I no longer delete individual cookies?

  • 2 trả lời
  • 2 gặp vấn đề này
  • 109 lượt xem
  • Trả lời mới nhất được viết bởi Pol le Libre

more options

Up until 3 days ago I was able to delete individual cookies. I would click on the remove selected cookies in the manage cookies pop up window. Next I would click on save changes button. I would click on remove button in the drop down removing cookies window. Then the drop down window and the manage cookies pop up window would both close and my selected cookies would be deleted.

Now everything is the same until I get to the drop down removing cookies window. I click on the remove button and the drop down removing cookies window closes, but the pop up manage cookies stays open and the cookies I selected to delete are not deleted.

I don't know if it's a bug or what. I have restarted firefox - still doesn't work. I have restarted my Mac - it still doesn't work.

Hopefully someone can help me.

Giải pháp được chọn

I've found that sometimes, depending on the number of cookies that you have, you may actually have to refresh the preferences window to actually see the change. There have been a few times where I've deleted the cookie and it was removed, but the preferences window didn't actually reflect the change.

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (2)

more options

Giải pháp được chọn

I've found that sometimes, depending on the number of cookies that you have, you may actually have to refresh the preferences window to actually see the change. There have been a few times where I've deleted the cookie and it was removed, but the preferences window didn't actually reflect the change.

more options

Hello Wesley - refreshing the window works - but it still doesn't work as it used to - I don't delete a lot of cookies - maybe 10 or 15 and it was never a problem before - perhaps it will change again with a new update - so deleting cookies takes more steps now - but I do appreciate you giving me a solution and so very quickly too - thanks…