Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Why the correct password for sign in Support can not work properly?

  • 6 trả lời
  • 1 gặp vấn đề này
  • 23 lượt xem
  • Trả lời mới nhất được viết bởi bulloel

more options

Actually just now completed the signup of Support community you offered, allow me to check later if ok. Thanks,

Actually just now completed the signup of Support community you offered, allow me to check later if ok. Thanks,

Giải pháp được chọn

Tất cả các câu trả lời (6)

more options

Is there a problem?

more options

Giải pháp được chọn

The support.mozilla.org accounts is separate from the Firefox Accounts system.

more options

Is the problem with many websites, some, a few?

Have you checked the stored password? Type about:preferences#security<enter> in the address bar. Look under Logins,

Note: For Firefox 56+ its; about:preferences#privacy Look under Forms & Passwords +++++++++++++++++++++++++++++++ Turn on Remember Logins. To check the passwords you have listed, press Saved Logins.

Press the Exceptions button and see what's inside.


https://support.mozilla.org/en-US/kb/usernames-and-passwords-are-not-saved Usernames and passwords are not saved

https://support.mozilla.org/en-US/kb/fix-login-issues-on-websites-require-passwords Fix login issues on websites that require a username and password

more options

James said

The support.mozilla.org accounts is separate from the Firefox Accounts system.
more options

Dear Support team,

Greatly appreciate your soonest and patient reply. Actually the user name for log in to Firefox support community should be not email address. I forgot to key in user name preset instead of the said email address. Now it’s ok.

Best Rgds Kurt Pan