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Printing errors when using Firefox/Mozilla

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When printing using mozilla/firefox software, there are many errors; boxes of small number/letters where words should be. I thought it was a printer problem at first, but when through steps with Epson to validate the printer is functioning fine. Epson told me it was a Firefox software issue. Is there a fix for this?

When printing using mozilla/firefox software, there are many errors; boxes of small number/letters where words should be. I thought it was a printer problem at first, but when through steps with Epson to validate the printer is functioning fine. Epson told me it was a Firefox software issue. Is there a fix for this?

Giải pháp được chọn

Are you printing a regular web page or a PDF?

For PDFs, it is best to open them in an external viewer, such as Adobe Acrobat/Reader, for printing. You can use the download button on the viewer's black toolbar for that:

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Phần bổ trợ đã cài đặt

  • Shockwave Flash 29.0 r0

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0

Thông tin chi tiết

jscher2000
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Giải pháp được chọn

Are you printing a regular web page or a PDF?

For PDFs, it is best to open them in an external viewer, such as Adobe Acrobat/Reader, for printing. You can use the download button on the viewer's black toolbar for that:

Are you printing a regular web page or a PDF? For PDFs, it is best to open them in an external viewer, such as Adobe Acrobat/Reader, for printing. You can use the download button on the viewer's black toolbar for that: <img src="https://prod-cdn.sumo.mozilla.net/uploads/images/2019-03-08-09-30-22-1d123a.png" width="500">