Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

Firefox is not playing most of my videos

  • 6 trả lời
  • 1 gặp vấn đề này
  • 105 lượt xem
  • Trả lời mới nhất được viết bởi anuprao04

more options

I have been running Mozilla that comes default with Ubuntu 18.04 for the last one and a half months but not been able to play most videos and gifs. Youtube runs properly but Amazon Prime does not. I tried restarting in the safe mode and still couldn't get it to work. I only added an ad-blocker add on and disabling this did not help too.

I browse reddit and one thing I noticed is that gfycat gifs play fine but rest of them just don't play. They just show a picture of the first frame, no error messages as such.

Giải pháp được chọn

With the various flavors of Ubuntu you may also find the FFmpeg in Ubuntu Restricted Extras for example. https://help.ubuntu.com/community/RestrictedFormats

Đọc câu trả lời này trong ngữ cảnh 👍 0

All Replies (6)

more options

Please try the full installer from; Download Firefox For All languages And Systems {web link}

more options

I installed from the link given but still the issue is not solved. Thanks for the reply!

more options
more options

Make sure you have installed the latest FFmpeg packages in Ubuntu. See also about:config: media.ffmpeg.enabled = true

You can open the YouTube test page to check support in Firefox for playing HTML5 media.

more options

Giải pháp được chọn

With the various flavors of Ubuntu you may also find the FFmpeg in Ubuntu Restricted Extras for example. https://help.ubuntu.com/community/RestrictedFormats

more options

Installing restricted extras package solved the issue. Many Thanks for replying!