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Visiting addon page crashes

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Tried https://support.mozilla.org/en-US/questions/1199066 nothing helps

Firefox 65.0.2 on arch kernel 4.20

Tried to install add ons, can access addon search result. Once i enter the actual extension page, it crashes.

The tab loads, the images show, firefox crashes only after the tab is focused.

If it helps. My x session crashes as well, and it gives the following error. "firefox: Fatal IO error 11 (Resource temporary unavailable)

Tried https://support.mozilla.org/en-US/questions/1199066 nothing helps Firefox 65.0.2 on arch kernel 4.20 Tried to install add ons, can access addon search result. Once i enter the actual extension page, it crashes. The tab loads, the images show, firefox crashes only after the tab is focused. If it helps. My x session crashes as well, and it gives the following error. "firefox: Fatal IO error 11 (Resource temporary unavailable)

Giải pháp được chọn

oh the "firefox not treating it as a crash" thing kinda inspired me to dig deeper in the actual x-server log.

after so long, i finally traced it back to my window manager, looks like it got some issue with displaying emojis in the title bar.

just nice, there is this fox emoji that firefox uses for its extension pages.

all good now :+1:

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  • Chuỗi đại diện người dùng: Mozilla/5.0 (Linux; Android 8.1.0; Redmi Note 5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.105 Mobile Safari/537.36

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FredMcD
  • Top 10 Contributor
4245 giải pháp 59390 câu trả lời
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What's your computer system and Firefox version?


Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

What's your computer system and Firefox version? ------------ Let’s do a full clean re-install; [http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems] {web link} Save the file. Then '''Close Firefox. ''' Using your file browser, open the '''Programs Folder''' on your computer. '''Windows: ''' C:\Program Files C:\Program Files (x86) '''Note:''' Check Both Folders '''Mac: ''' Open the ''' "Applications" ''' folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac '''Linux: ''' Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any '''Mozilla''' or '''Firefox''' program folders. Do not remove the '''Mozilla Thunderbird''' folder if there is one. '''Do Not''' remove any profile folders. After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your '''Computer''' in safe mode and try again. http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia
FredMcD
  • Top 10 Contributor
4245 giải pháp 59390 câu trả lời
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

In the address bar, type '''about:crashes'''<enter>. '''Note: ''' If any reports do not have '''BP-''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data. We ''' '''need the report numbers to see the whole report. ''' Using your mouse, '''mark''' the '''most recent 7 - 10''' '''Submitted''' crash reports, and copy them. Now go to the reply box and paste them in. ;[[Image:aboutcrashesFx57|width=500]] For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Người tạo câu hỏi

Running arch, pacman removed, restarted, installed again, still crashes when visiting page.

Funny thing is, about:crashes shows "no crash reports have been submitted".

Its almost as though firefox causes the x server to crash, and has no idea that it has crashes. Or am i doing something wrong :(

Running arch, pacman removed, restarted, installed again, still crashes when visiting page. Funny thing is, about:crashes shows "no crash reports have been submitted". Its almost as though firefox causes the x server to crash, and has no idea that it has crashes. Or am i doing something wrong :(
FredMcD
  • Top 10 Contributor
4245 giải pháp 59390 câu trả lời
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Did you follow the directions in my first post?

Did you follow the directions in my first post?

Người tạo câu hỏi

I used pacman to remove and reinstall firefox, without touching the profiles.

Is the last part on "safe mode" relevant? I suppose that is only relevant for manual installation.

I used pacman to remove and reinstall firefox, without touching the profiles. Is the last part on "safe mode" relevant? I suppose that is only relevant for manual installation.

Người tạo câu hỏi

I just restarted arch and reinstalled firefox.

I just restarted arch and reinstalled firefox.

Người tạo câu hỏi

I reinstalled firefox using pacman, is this supposed to be the right step?

I reinstalled firefox using pacman, is this supposed to be the right step?

Người tạo câu hỏi

if it helps, i found another site where firefox crashes too, "https://github.com/rugk/offline-qr-code". it is kinda weird :(

if it helps, i found another site where firefox crashes too, "https://github.com/rugk/offline-qr-code". it is kinda weird :(
FredMcD
  • Top 10 Contributor
4245 giải pháp 59390 câu trả lời
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Can you post any crash reports?

Can you post any crash reports?
FredMcD
  • Top 10 Contributor
4245 giải pháp 59390 câu trả lời
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Did you do a clean reinstall as I instructed in my first post? Did you get your Firefox from Mozilla.org ?

Did you do a clean reinstall as I instructed in my first post? Did you get your Firefox from Mozilla.org ?

Người tạo câu hỏi

When i re-open firefox and go to about:crashes, there is only one single line about there being no crash reports sent. Do i need to enable it or something?

When i re-open firefox and go to about:crashes, there is only one single line about there being no crash reports sent. Do i need to enable it or something?
FredMcD
  • Top 10 Contributor
4245 giải pháp 59390 câu trả lời
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FredMcD said

Did you do a clean reinstall as I instructed in my first post? Did you get your Firefox from Mozilla.org ?

Type about:preferences#advanced<enter> in the address bar. Select Data Choices. Turn on Enable Crash Reporter.

Note: For Firefox 56+ its; about:preferences#privacy Under Firefox Data Collection turn on Allow Firefox To Send Crash Reports.

''FredMcD [[#answer-1203193|said]]'' <blockquote> Did you do a clean reinstall as I instructed in my first post? Did you get your Firefox from Mozilla.org ? </blockquote> Type '''about:preferences#advanced'''<enter> in the address bar. Select '''Data Choices. ''' Turn on '''Enable Crash Reporter. ''' Note: For Firefox 56+ its; '''about:preferences#privacy''' Under '''Firefox Data Collection''' turn on '''Allow Firefox To Send Crash Reports. '''

Người tạo câu hỏi

yeah, i downloaded the file from mozilla, untar-ed it and ran the binary, didn't work :(

yeah, i downloaded the file from mozilla, untar-ed it and ran the binary, didn't work :(

Người tạo câu hỏi

i allowed firefox to send crash reports already, but i got the foloowing screen: https://imgur.com/rhna54p

this is so confusing :"(

i allowed firefox to send crash reports already, but i got the foloowing screen: https://imgur.com/rhna54p this is so confusing :"(

Giải pháp được chọn

oh the "firefox not treating it as a crash" thing kinda inspired me to dig deeper in the actual x-server log.

after so long, i finally traced it back to my window manager, looks like it got some issue with displaying emojis in the title bar.

just nice, there is this fox emoji that firefox uses for its extension pages.

all good now :+1:

oh the "firefox not treating it as a crash" thing kinda inspired me to dig deeper in the actual x-server log. after so long, i finally traced it back to my window manager, looks like it got some issue with displaying emojis in the title bar. just nice, there is this fox emoji that firefox uses for its extension pages. all good now :+1:
FredMcD
  • Top 10 Contributor
4245 giải pháp 59390 câu trả lời
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That was very good work. Well done.

That was very good work. Well done.
noel_envode 2 giải pháp 36 câu trả lời
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Firefox 67.0b4, Window 10 Pro


"i finally traced it back to my window manager" I guess that's unique to Linux?

I have been experiencing this for the past 2 days. I can visit the "version history" page of any addon, but trying to access the main page of any addon immediately crashes Firefox.

I've used a "portable" (extracted) version of Firefox for years thanks to [url=http://forums.mozillazine.org/viewtopic.php?f=23&t=2821799]the-edmeister/url

I don't know if it's related, I've also seen other strange behavior to several weeks lately. When I launch Firefox, I see the "customize" tab until the previous session loads'

Also, when I select certain links, it will either trigger the "customize" tab to open, or open the customize tab in a new window.

I'm gonna create a fresh profile and report back.

Firefox 67.0b4, Window 10 Pro ---------------------------------------------- "i finally traced it back to my window manager" I guess that's unique to Linux? I have been experiencing this for the past 2 days. I can visit the "version history" page of any addon, but trying to access the main page of any addon immediately crashes Firefox. I've used a "portable" (extracted) version of Firefox for years thanks to [url=http://forums.mozillazine.org/viewtopic.php?f=23&t=2821799]the-edmeister[/url] I don't know if it's related, I've also seen other strange behavior to several weeks lately. When I launch Firefox, I see the "customize" tab until the previous session loads' Also, when I select certain links, it will either trigger the "customize" tab to open, or open the customize tab in a new window. I'm gonna create a fresh profile and report back.

Người tạo câu hỏi

noel_envoide said

Firefox 67.0b4, Window 10 Pro

"i finally traced it back to my window manager" I guess that's unique to Linux?

I have been experiencing this for the past 2 days. I can visit the "version history" page of any addon, but trying to access the main page of any addon immediately crashes Firefox.

I've used a "portable" (extracted) version of Firefox for years thanks to [url=http://forums.mozillazine.org/viewtopic.php?f=23&t=2821799]the-edmeister/url

I don't know if it's related, I've also seen other strange behavior to several weeks lately. When I launch Firefox, I see the "customize" tab until the previous session loads'

Also, when I select certain links, it will either trigger the "customize" tab to open, or open the customize tab in a new window.

I'm gonna create a fresh profile and report back.

my problem was having emojis in the title of the browser. here is a song from youtube with emojis in the title. see if this crashes firefox for you. if it doesn't then this fix wont be for you.

https://www.youtube.com/watch?v=6-peDWeNhQI

''noel_envoide [[#answer-1209231|said]]'' <blockquote> Firefox 67.0b4, Window 10 Pro ---------------------------------------------- "i finally traced it back to my window manager" I guess that's unique to Linux? I have been experiencing this for the past 2 days. I can visit the "version history" page of any addon, but trying to access the main page of any addon immediately crashes Firefox. I've used a "portable" (extracted) version of Firefox for years thanks to [url=http://forums.mozillazine.org/viewtopic.php?f=23&t=2821799]the-edmeister[/url] I don't know if it's related, I've also seen other strange behavior to several weeks lately. When I launch Firefox, I see the "customize" tab until the previous session loads' Also, when I select certain links, it will either trigger the "customize" tab to open, or open the customize tab in a new window. I'm gonna create a fresh profile and report back. </blockquote> my problem was having emojis in the title of the browser. here is a song from youtube with emojis in the title. see if this crashes firefox for you. if it doesn't then this fix wont be for you. https://www.youtube.com/watch?v=6-peDWeNhQI