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Unresponsive script when opening Preferences

  • 12 trả lời
  • 1 gặp vấn đề này
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  • Trả lời mới nhất được viết bởi McCoy

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Hello! (FF 65.0.1) I recently tried to access the preferences page but I get an error of "Unresponsive Script" on "resource://gre/modules/Localization.jsm:444"

Starting in Safe Mode solved the issue so I opened FF again and disabled all extensions but not luck. So I tried disabling Hebrew (using Hebrew on my FF) on the languages tab and it solved the issue.

What can I do to keep using Hebrew and to be able to access the preferences?

Thanks!

Tất cả các câu trả lời (12)

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Try removing Hebrew, restart Firefox. Is the issues gone? Now redownload Hebrew.

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Just tried what you said. After redownloading it's back.

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I called for more help.

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ido1990 said

Starting in Safe Mode solved the issue so I opened FF again and disabled all extensions but not luck.

Hello ido1990,

May I ask if you have a Hebrew language pack installed  ? The fact that disabling all add-ons makes no difference makes me think that you don't ...... (?)

So I tried disabling Hebrew (using Hebrew on my FF) on the languages tab and it solved the issue.

Probably a dumb question, but do you mean : 3-bar menu => Options => General => under 'Languages' you had set Hebrew as one of the options, and removing it is what solves the problem  ?


Would downloading Firefox in Hebrew be an option for you  ?

If so, you can download from here :

www.mozilla.org/firefox/all/

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You can create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

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McCoy said

ido1990 said
Starting in Safe Mode solved the issue so I opened FF again and disabled all extensions but not luck.

Hello ido1990,

May I ask if you have a Hebrew language pack installed  ? The fact that disabling all add-ons makes no difference makes me think that you don't ...... (?)

So I tried disabling Hebrew (using Hebrew on my FF) on the languages tab and it solved the issue.

Probably a dumb question, but do you mean : 3-bar menu => Options => General => under 'Languages' you had set Hebrew as one of the options, and removing it is what solves the problem  ?


Would downloading Firefox in Hebrew be an option for you  ?

If so, you can download from here :

www.mozilla.org/firefox/all/

It's on the 3-bar menu => Addons (I hope that's the right translation)=>On the left sidebar "Languages"

My FF is in Hebrew.

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ido1990 said

It's on the 3-bar menu => Addons (I hope that's the right translation)=>On the left sidebar "Languages" My FF is in Hebrew.

Thank you for clearing that up  ! So, you do have a Hebrew language pack installed, which is causing the problem.

If you have Firefox in Hebrew, then why would you need a Hebrew language pack  ? Could it be that it is a Hebrew dictionary that you need  ?

I'm also not sure what you mean by not being able to access Preferences, as you are able to go to Add-ons =>
Languages .... (?)

(my apologies for inundating you with a bunch of questions)

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I'm not sure, so I keep the lang pack disabled for now and see if anything changes when I start FF next time.

I don't think it's the dictionary because those have different place.

When I open the menu I see "Addons (CTRL+SHIFT+A)" and one under it "Preferences"

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ido1990 said

I'm not sure, so I keep the lang pack disabled for now and see if anything changes when I start FF next time.

Might be a good idea. But I am still puzzled about why you would need a Hebrew language pack, when you have Firefox in Hebrew ..... (?)

I don't think it's the dictionary because those have different place.

I was merely wondering if maybe it was a dictionary you needed.

When I open the menu I see "Addons (CTRL+SHIFT+A)" and one under it "Preferences"

Ahh, you use a keyboard shortcut to get to the Add-ons manager. So, it is clicking on 'Options' (called 'Preferences' on Mac) that won't open  ? But with the Hebrew language pack disabled, that problem is
gone .....

As I still don't see why you would need that language pack, I can only suggest to leave that disabled (for now) and see what happens next time you start Firefox, like you said you would.

Will you keep us posted, please  ?

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OK, so it's not "Preferences" in the English version? I guess that's my fault. Sorry. So I can't open the Options page but I can open the Addons.

I attached an image of the menu, you'll probably recognize the items by the icons. The only one who makes issues is the third one with the cog wheel.

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Yes, the gear (cogwheel) icon - in Windows (and you are on Windows) that's 'Options'.

I just thought of something :

You did not install a Hebrew language package (from the addons.mozilla.org page) - you only set Hebrew as one of the languages in Options => General => under 'Languages'.

If (like you say you have) you downloaded Firefox in Hebrew from www.mozilla.org/firefox/all/ that language pack shouldn't even show up in the Add-ons Manager under 'Languages' .....


Can you access Options/Preferences when you type in the address bar about:preferences and press Enter ?

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The difference between 'Options' and 'Preferences' is explained in this article :

http://kb.mozillazine.org/Menu_differences_in_Windows%2C_Linux%2C_and_Mac

(it's not so much a matter of translation, but more of interpretation)

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