Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

Windows 10 says I can't access specified firefox drive after latest update

  • 2 trả lời
  • 1 gặp vấn đề này
  • Trả lời mới nhất được viết bởi cor-el

more options

I get an error saying "windows cannot access the specified drive, path or file. You may not have appropriate permissions to access the item" after latest windows 10 upgrade and firefox will not run at all. It is trying to access my users subdirectory

All Replies (2)

more options

What's your Firefox version?

Are you logged in as an administrator?

more options

Try to reinstall Firefox as a normal user and make sure to delete the Firefox program folder if it is still present.

  • (64-bit Firefox) "C:\Program Files\Mozilla Firefox\"
  • (32-bit Firefox) "C:\Program Files (x86)\Mozilla Firefox\"

You can find the full version of the current Firefox release (65.0) in all languages and all operating systems here: