Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Firefox crashes instantly on YouTube videos

  • 3 trả lời
  • 1 gặp vấn đề này
  • 13 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

I updated Flash Player yesterday to the latest version. Now, Firefox instantly crashes when I play a YouTube video. Videos on vimeo and other sites seem to work fine, but on YouTube it crashes (and the entire window is closed down) within a split second.

I have tried disabling flash player, still crashes. It also crashes in safe mode. Other browsers like Chrome works fine, so I assume the problem must be with Firefox. I've sent in a crash report but I'm also looking for answers to fix this here.

Tất cả các câu trả lời (3)

more options

Where did you get your flash or how did you update it?

more options

WestEnd said

Where did you get your flash or how did you update it?

by the automatic updates from adobe.

more options

Youtube currently uses the HTML5 player.


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.


For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support