X
Nhấn vào đây để đến phiên bản di động của trang web.

Diễn đàn trợ giúp

Updating Firefox to the latest version causes boot issues with my computer.

Được đăng

I am currently running Windows 7, and Firefox ver. 56.0, 32 bit. When I try and update Firefox, I updates to version 63.x.xx, and everything works fine. Then when I shutdown and start my computer later, or restart my computer, it boots to my profile name, but it logs me on as a guest. I have the only profile on the computer and I am an administrator. I basically have a bare minimum desktop and it will not let me open or change any files. It also won't let me save any files that I create. I found that I can fix my computer's boot issue, by performing a "system restore" to a point before I tried to update Firefox. Any suggestions, or is this a problem with my Windows 7 installation.

I am currently running Windows 7, and Firefox ver. 56.0, 32 bit. When I try and update Firefox, I updates to version 63.x.xx, and everything works fine. Then when I shutdown and start my computer later, or restart my computer, it boots to my profile name, but it logs me on as a guest. I have the only profile on the computer and I am an administrator. I basically have a bare minimum desktop and it will not let me open or change any files. It also won't let me save any files that I create. I found that I can fix my computer's boot issue, by performing a "system restore" to a point before I tried to update Firefox. Any suggestions, or is this a problem with my Windows 7 installation.

Giải pháp được chọn

Windows 7 still has a version of Internet explorer installed and the latest IE update, for some reason is disabling the built in, but hidden admin account on some systems, it is a known bug, seems to affect Lenovo systems more than others.

Check for any IE updates in your control panel and remove the latest one if you dont use IE, BUT if you do it means IE isnt patched to the latest security release, so really, don't use it if you go this route. It's supposed to be fixed in next update.

Đọc câu trả lời này trong ngữ cảnh 0

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Shockwave Flash 32.0 r0

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:56.0) Gecko/20100101 Firefox/56.0

Thông tin chi tiết

FredSheehan 7 giải pháp 35 câu trả lời
Được đăng

Giải pháp được chọn

Windows 7 still has a version of Internet explorer installed and the latest IE update, for some reason is disabling the built in, but hidden admin account on some systems, it is a known bug, seems to affect Lenovo systems more than others.

Check for any IE updates in your control panel and remove the latest one if you dont use IE, BUT if you do it means IE isnt patched to the latest security release, so really, don't use it if you go this route. It's supposed to be fixed in next update.

Windows 7 still has a version of Internet explorer installed and the latest IE update, for some reason is disabling the built in, but hidden admin account on some systems, it is a known bug, seems to affect Lenovo systems more than others. Check for any IE updates in your control panel and remove the latest one if you dont use IE, BUT if you do it means IE isnt patched to the latest security release, so really, don't use it if you go this route. It's supposed to be fixed in next update.
FredMcD
  • Top 10 Contributor
4260 giải pháp 59646 câu trả lời
Được đăng
The Firefox installer should have nothing to do with the computers booting up. You should ask your question here; https://support.microsoft.com http://answers.microsoft.com/en-US/windows/forum/windows_10 ------------ Perform a System File Check to fix corrupted system files '''Win 7, 8, 10, Vista:''' https://support.microsoft.com/en-us/kb/929833 '''Win XP:''' https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

Người tạo câu hỏi

It appears that I have an issue with Windows 7. Thanks to both of you for all of your help and assistance.

It appears that I have an issue with Windows 7. Thanks to both of you for all of your help and assistance.