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Updating Firefox to the latest version causes boot issues with my computer.

  • 3 trả lời
  • 1 gặp vấn đề này
  • 224 lượt xem
  • Trả lời mới nhất được viết bởi romar7906

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I am currently running Windows 7, and Firefox ver. 56.0, 32 bit. When I try and update Firefox, I updates to version 63.x.xx, and everything works fine. Then when I shutdown and start my computer later, or restart my computer, it boots to my profile name, but it logs me on as a guest. I have the only profile on the computer and I am an administrator. I basically have a bare minimum desktop and it will not let me open or change any files. It also won't let me save any files that I create. I found that I can fix my computer's boot issue, by performing a "system restore" to a point before I tried to update Firefox. Any suggestions, or is this a problem with my Windows 7 installation.

Giải pháp được chọn

Windows 7 still has a version of Internet explorer installed and the latest IE update, for some reason is disabling the built in, but hidden admin account on some systems, it is a known bug, seems to affect Lenovo systems more than others.

Check for any IE updates in your control panel and remove the latest one if you dont use IE, BUT if you do it means IE isnt patched to the latest security release, so really, don't use it if you go this route. It's supposed to be fixed in next update.

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Giải pháp được chọn

Windows 7 still has a version of Internet explorer installed and the latest IE update, for some reason is disabling the built in, but hidden admin account on some systems, it is a known bug, seems to affect Lenovo systems more than others.

Check for any IE updates in your control panel and remove the latest one if you dont use IE, BUT if you do it means IE isnt patched to the latest security release, so really, don't use it if you go this route. It's supposed to be fixed in next update.

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It appears that I have an issue with Windows 7. Thanks to both of you for all of your help and assistance.